Dodge Cummins Diesel Forum banner

1 - 18 of 18 Posts

·
Registered
Joined
·
48 Posts
Discussion Starter #1
Im having such a difficult time with this system... been on the phone 10+ times trying to intall the update my self. It says the new software is there but still having the same problems. Cannot use my assist button cuz truck has intermittent 3g....Navigation says im somewhere else...most of the time not even on a road... any one else run into this

Sent from my SAMSUNG-SM-G935A using Tapatalk
 

·
Registered
Joined
·
128 Posts
May need a trip to the dealer then. Would disconnecting the batteries for 20-30 minutes and hooking them back up do any good? I don't know, just an idea. I did my update yesterday actually and it was painless for me. I did it myself in less than 20 minutes.
 

·
Registered
Joined
·
1,015 Posts
when did the update come out? whats new on the update if anything? i havent noticed anything wrong with mine.
 

·
Registered
Joined
·
890 Posts
With my '14 I have to download to a PC, then transfer the file to a 'Thumb drive'. Didn't know the Sprint 3g was even possible. What year is the truck? BTW, a '14 had different software than a '15 or '16.
 

·
Registered
Joined
·
238 Posts

·
Registered
Joined
·
1,162 Posts
Im having such a difficult time with this system... been on the phone 10+ times trying to intall the update my self. It says the new software is there but still having the same problems. Cannot use my assist button cuz truck has intermittent 3g....Navigation says im somewhere else...most of the time not even on a road... any one else run into this

Sent from my SAMSUNG-SM-G935A using Tapatalk
Like the others said, download the update to a thumb drive with nothing else on it. Plug it in to the media port and it'll start the update. One of the recent updates claimed improvements for the cellular connection, but it's Sprint, so don't expect much.

As for the nav issue, the update probably won't help with that problem, these updates are usually separate from the nav system updates. The maps on your nav are probably a year old and, while I'm sure Ram would love to sell you a map update for $150, it'll still be outdated compared to what's available from Garmin or Google. I'd try the dealer if you're still covered under the bumper-bumper warranty.

Jeff.
 

·
Registered
Joined
·
1,146 Posts
I recall the directions saying something file needed to be in Root or / of flash drive and not in a sub directory?
 

·
Registered
Joined
·
213 Posts
I did the up date and it crashed the head unit. Had to have it replaced. Have heard its been hit and miss. Mine was a miss...
 

·
Registered
Joined
·
4 Posts
Got a used 2008 ram 2500 last week 4 days ago uconnect wouldn't stop trying to ship voice recognition did all the steps the company said. Now it's in French. I want to shoot it with a shotgun

Sent from my VS990 using Tapatalk
 

·
Registered
Joined
·
48 Posts
Discussion Starter #13
I have a 2013 bought it 3 yrs ago. My Uconnect has never worked. It intermittently will show a warning saying “vehicle phone not functioning see dealer” I take it to dealer and all they do is make sure it has the up to date firm ware. Navigation doesn’t work, 911 button doesn’t work (I tried for the hell of it) can’t even receive Uconnect updates. Any thoughts?


Sent from my iPhone using Tapatalk
 

·
Registered
Joined
·
1,390 Posts
Guys, it would really help if we knew what kind of vehicle you were talking about.

Just saying.......
This was a thread from the dead (3 yrs old), brought back to life with the post before yours. I hope the problems the original posters were having 3 years ago are solved by now.
 
  • Like
Reactions: Lins

·
Registered
Joined
·
12,814 Posts
Regardless of what vehicle it is (must be an FCA product to have Uconnect, though), don't you have to pay to keep all that crap functional?
It may be as simple as getting the required subscription(s). But the phone (bluetooth) should work no matter what, I'd think.
 

·
Registered
Joined
·
379 Posts
Regardless of what vehicle it is (must be an FCA product to have Uconnect, though), don't you have to pay to keep all that crap functional?
It may be as simple as getting the required subscription(s). But the phone (bluetooth) should work no matter what, I'd think.
Exactly.

If you aren't paying the monthly fee, you don't have UConnect access.

I can't do voice commands for my phone or texts, can't start the truck with my phone, etc., since I didn't renew my UConnect.
 

·
Registered
Joined
·
1,879 Posts
Exactly.

If you aren't paying the monthly fee, you don't have UConnect access.

I can't do voice commands for my phone or texts, can't start the truck with my phone, etc., since I didn't renew my UConnect.
I quit paying for UConnect and I can do all that stuff. About the only thing I lost was voice to text. MY voice to text. You may have another problem.

My Wife just bought a new Ford Edge. I wanted to stay loyal to FCA but they just don't have anything that competes. Not even close.

All the stuff that UConnect wants to charge STUPID money for?

Free for her. Not sure about voice-to-text. Couldn't care less anyway.

Get a clue, FCA.

get a clue
 
1 - 18 of 18 Posts
Top