But thats the thing, not everyone is like that. Hell, some people dont even change their own oil on their truck let alone keeping a possible failing engine brake functioning. I know if I bought it, I would try to go over all the possibilities of it failing and having no support but some people wont or just dont care or think that since theyre spending that much money, they wont have an issue... it will fail eventually.. maybe not the day you install it, the month, the year, but something will fail and will there be support for it?
And before anyone says anything like "well if you arent mechanically inclined, you shouldn't mess with a product like this" you gotta think, not everyone likes being under the hood, or under the truck, the majority of people nowadays dont share the same interest in automotive as the "older" (no offense anyone) generation. This product would be a very useful tool for people that use their trucks for hauling. And there are alot of people out there that use their truck as a tool and let someone else handle the dirty work turning wrenches...
Point is, you can almost guarantee Joe Schmo at the dealership or a backyard shop etc. will be scratching his head if you pull a truck with one of these in the shop. A product like this needs support, maybe not for everyone on this forum but for the average joe doing his job using his tool to make money...