Dodge Cummins Diesel Forum banner

281 - 296 of 296 Posts

·
Registered
Joined
·
337 Posts
It really isn't a big deal like people are making it out to be.

This is very true, BUT...

For me, a lot of little deals cumulatively add up to a larger one. Also paying good money for such crap customer care and so many recalls weighs on me. This one issue, no, not a big deal. Same for water pump, tailgate latch, parking switch, seat belt and airbag sensors, radio, emissions, etc. You get the picture. But like I said. I fixed them all the right way. Not everyone can do that. Anyhow, to each his own. Best of luck with whatever you choose to do or works best for you (collectively, not you in paricular :) ). Cheers.
 

·
Registered
Joined
·
13,252 Posts
Right, and the thing is the NHTSA couldn't care less about a non adjustable steering wheel since it has nothing to do with safety.
In a roundabout way, it might.
Isn't the traction/stability control stuff tied into the steering angle?
 

·
Registered
Joined
·
903 Posts
In a roundabout way, it might.
Isn't the traction/stability control stuff tied into the steering angle?
But that's not the steering wheel. It could be upside down and won't affect how it drives, just look odd as hell not to mention funky hand placement.
 

·
Registered
Joined
·
903 Posts
Except the clock spring goes with it, so ABS, 4x4, ESC, TCS will throw an absolute fit.
This is true and I have changed plenty of clocksprings and air bags as a collision tech. But I wasn't considering that, just that the wheel itself does not care where it is. Airbag components are a different story.
 

·
Registered
Joined
·
100 Posts
Those of you that have installed the Synergy drag link and submitted your claim for reimbursement, do they cover labor too? Alignment? Or is it just the part itself?
 

·
Registered
Joined
·
1,656 Posts
Those of you that have installed the Synergy drag link and submitted your claim for reimbursement, do they cover labor too? Alignment? Or is it just the part itself?
I installed it myself, did not need an alignment, really do not need one if installing an adjustable link since it only effect is the steering wheel is centered not the alignment of the tires. I have heard people who paid to have it installed getting reimbursed for labor.

My reimbursement request just got approved yesterday and check is in the mail.
 

·
Registered
Joined
·
263 Posts
Those of you that have installed the Synergy drag link and submitted your claim for reimbursement, do they cover labor too? Alignment? Or is it just the part itself?


They paid me for labor and alignment.


Sent from my iPhone using Tapatalk
 

·
Registered
Joined
·
100 Posts
I posted this in another thread...this is what I was told talking to FCA for over an hour the other night.

"Just had my 18 delivered to my home town (I am currently deployed to Afghanistan till OCT), I had it sent to my buddys house as he is the lead service tech at a local dealership by me. He took it to work to go over everything, and look everything over. It has 3 recalls...one being the Drag Link.

I advised him that I did NOT want the welded drag link as this will make it NOT adjustable. I already have Thuren coil springs 2.75", adjustable track bar, sway bar, tires/wheels, and shocks heading to the house. So it makes NO sense to have this welded "now" prior to me installing these parts just to have to have the alignment redone when I get home in October.

He told me that his boss would NOT allow a vehicle to leave the dealership without the "FIX" being done, and I told him that this is unacceptable...he advised me to call FCA so I did...

FCA told me that they are no longer reimbursing any Synergy parts as they are not MOPAR, she advised me to find a OEM replacement "Mopar" part, I told her "if there was a MOPAR part available we wouldn't be having this discussion". After 1hr29 mins on the phone....She told me that anything prior to the recall coming out was able to be reimbursed and now since there is a recall they will no longer reimburse aftermarket parts. Furthermore, she stated that if I DECLINED the weld fix at the dealer, it would be noted in the system, and they would 100% not reimburse me for any parts to fix this. Basically they backed me into a corner and said you HAVE to get this done in order to get your truck out from the dealership.

Luckily my buddy said he would NOT weld it, and just Loctite the hell out of it for me and we can revisit the drag link once I add my new parts. I just think this is a crock of S*** as there is no replacement part and the only solution they have is to provide a NON adjustable drag link bush fix...this simply does NOT work for me. "
 
  • Like
Reactions: sthrnromr

·
Premium Member
Joined
·
668 Posts
@b5dart70 The 2019 model draglink fits the 2013-2018 trucks. Ask them for the factory upgraded replacement part.
FCA actually sent one to a Cummins forum member. It’s back somewhere in this thread. The New FCA draglink is adjustable and built along more traditional lines.
- For now I have my draglink held with loctite and check it regularly. There has been no movement. I plan on replacing the DL with the 2019 model part Sometime in the future.
 

·
Registered
Joined
·
1,975 Posts
@b5dart70 The 2019 model draglink fits the 2013-2018 trucks. Ask them for the factory upgraded replacement part.
FCA actually sent one to a Cummins forum member. It’s back somewhere in this thread. The New FCA draglink is adjustable and built along more traditional lines.
- For now I have my draglink held with loctite and check it regularly. There has been no movement. I plan on replacing the DL with the 2019 model part Sometime in the future.
i tried to get one, no dice. maybe it is different now
 

·
Registered
Joined
·
100 Posts
@b5dart70 The 2019 model draglink fits the 2013-2018 trucks. Ask them for the factory upgraded replacement part.
FCA actually sent one to a Cummins forum member. It’s back somewhere in this thread. The New FCA draglink is adjustable and built along more traditional lines.
- For now I have my draglink held with loctite and check it regularly. There has been no movement. I plan on replacing the DL with the 2019 model part Sometime in the future.
Hmmm interesting, I'll ask my buddy about it, thanks.

Sent from my SM-N950U using Tapatalk
 

·
Premium Member
Joined
·
1,567 Posts
I installed it myself, did not need an alignment, really do not need one if installing an adjustable link since it only effect is the steering wheel is centered not the alignment of the tires. I have heard people who paid to have it installed getting reimbursed for labor.

My reimbursement request just got approved yesterday and check is in the mail.

Only reason I said alignment was because FCA was paying for it. Like you said, it isn't needed.
 

·
Registered
Joined
·
1,975 Posts
@b5dart70 In this thread below - post #423 by (rchandler)

His Service Order has the part numbers of the new drag link.
Please let me/us know if you are successful in obtaining the upgraded DL.
Billy V

https://www.cumminsforum.com/forum/2013-2018-general-discussion/2491815-2013-2017-d-truck-drag-link-recall-36.html

i tried to order those at my dealer. he said there is no way they could order those parts because those are recall specific part numbers.
he did say when the 2019 parts are available, i could order those. they would have a different number
 

·
Registered
Joined
·
16 Posts
They will not sell your the drag link part under the number in the recall CSZHV061AA . I installed this one before the price doubled. 2013-2020 Ram Steering Drag Link 68338342AD | Tucson Mopar Parts

FCA reimbursed me for the drag link and 2 nuts. They had me take it to a dealer for inspection, however have still not cleared recall V06 from my vin.

Now I am hearing that the new style links may be having issues??? Link to that?
 
281 - 296 of 296 Posts
Top