repair manager tried to tell me that if the truck was ordered with cd player it had a different head unit than the one thats built without a cd player. everything up to the head unit was swapped to the new truck and connected. it even powers on and ejects a disc. just no app to play or control it. Why would Dodge use 2 separate head units? especially when the cd player cable port is in both head units.
The technician was a young guy and said he didn't know how to do it. Funny, the week before when i was in there he said no problem, It just needs flashed. While i was there they kept saying, no, what we were told was the truck had a cd player before. No one told them that. I went back with the salesman the first time, then called on the phone before setting the appointment, both times explaining what was done. i did the same thing when i handed them the keys. This truck did not come with a cd player. my old truck did. i had the console, wiring and cd player swapped to this truck because the new truck didn't have one. Idiots!
I just did this exact thing a week or so ago.
I have a '17 Laramie with no CD. I bought a junkyard console to get the CD base and wire harness.
Plugged everything in and as you say it will power up and insert and eject, just not play.
I knew that from reading tons of forum posts.
Called two different dealers and only one would talk to me to do it.
Scheduled a 9:30 appt., they took me in at 9:30 and I was driving out of the parking lot at 10:30. Total cost with NJ tax was $129.87.
When I signed in there was two techs and two service writers and only one knew or was authorized to do sales code changes. Others didn't understand what that was.
You want the "RH1" sales code added in. "RH1" is the slaes code for remote single disc cd player. Applies to all mopars.
CD player works excellent and has nice on screen menus for songs and song info.:smile2:
