Out of both sides or one?
Also, has the coolant been changed according to service manual?
You have three possible issues if the blower works fine.
1. Air in system. Solution- vacuum fill system
2. Plugged heater core. Test- check the in and out hoses on firewall for temp difference while truck is warming up. Temp differential will say heater core plugged. Solution- replace heater core is recommended, other solution is to find someone with a flush gun.
3. The actuator door is stuck/ motor non functional. Test- listen for motor movement or find wire and verify power. If verifying power, you must verify motor operation. If motor is good, door is jammed.
Sent from my SM-G970U1 using Tapatalk