Going into the purchase of my 2011 2500 ST I knew that the clutches that they put in these things were junk. Now I could use some advice/thoughts on how to proceed. This is a 4 wheel drive version if that matters to anyone and just clocked 28k.
The truck has never towed huge heavy loads. Snowmobile trailers, my CJ on a car trailer, stuff like that. I also have been driving sticks for 20 plus years so this is not a user error scenario.
Last night I was coming up a hill to home, not towing anything just simply heading up the hill. Leaned on the accelerator a bit and instead of speeding up the clutch disc slipped horribly. I had to pull the truck over to the side of the road, and then put it into the granny gear to get it moving because it would still slip by simply downshifting a gear (guessing that disc was boiling hot and could not grip till I stopped and slowed it completely). After that it seemed like it was biting like normal and I could not get it to slip again even if I laid into it.
I talked with the Dealership and they gave me the normal not covered spiel so I asked who I could escalate this to. They noted that I could work with the Owner Assistance team who I called and have a case with.
Few questions:
1. Anyone worked with that team before on a clutch issue and did they do anything towards the repair or was it just wasted time?
2. In talking with the dealership, I noted thinking about putting in an aftermarket clutch (I know there are threads on here about them) to which they noted that by doing that if there was later damage to the drivetrain they could note that it was due to the clutch. Anyone have experience there? Installed an aftermarket clutch and then had further drivetrain issues, if yes, what were the results?
3. For anyone who has had their clutch go out early, did you replace with a stocker or go with an aftermarket? What was your experiences?
Thanks in advance.
The truck has never towed huge heavy loads. Snowmobile trailers, my CJ on a car trailer, stuff like that. I also have been driving sticks for 20 plus years so this is not a user error scenario.
Last night I was coming up a hill to home, not towing anything just simply heading up the hill. Leaned on the accelerator a bit and instead of speeding up the clutch disc slipped horribly. I had to pull the truck over to the side of the road, and then put it into the granny gear to get it moving because it would still slip by simply downshifting a gear (guessing that disc was boiling hot and could not grip till I stopped and slowed it completely). After that it seemed like it was biting like normal and I could not get it to slip again even if I laid into it.
I talked with the Dealership and they gave me the normal not covered spiel so I asked who I could escalate this to. They noted that I could work with the Owner Assistance team who I called and have a case with.
Few questions:
1. Anyone worked with that team before on a clutch issue and did they do anything towards the repair or was it just wasted time?
2. In talking with the dealership, I noted thinking about putting in an aftermarket clutch (I know there are threads on here about them) to which they noted that by doing that if there was later damage to the drivetrain they could note that it was due to the clutch. Anyone have experience there? Installed an aftermarket clutch and then had further drivetrain issues, if yes, what were the results?
3. For anyone who has had their clutch go out early, did you replace with a stocker or go with an aftermarket? What was your experiences?
Thanks in advance.
