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anyone been ripped off by dodge offroad?

38390 Views 322 Replies 83 Participants Last post by  NCC74656
Ordered a steering kit from Dodge off-road it was supposed to be shipped in 2 -3 weeks and he said it would probably be the second week it's been 6 weeks now and he has been ignoring my emails so needless to say I will not be ordering anything from that placeagain and wouldnt advise anyone else to, anyone else have this problem?
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Most say DOR makes good stuff. Yours is the first complaint I've seen. Have you called?
Wow, thats strange, I've dealt wiith him a lot and sent him a few other people. I have had nothing but quick responses and excellent service. On top of amazing parts. Stand up guy and I'm sure this is a simple miscommunication.
Try calling. His email could be blocking yours.


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when I delt with Danny it was quick service and fast shipping. of course that's before his business grew a few hundred percent and I don't think he hired much help. Im not sure whats going on with him but yours isn't the first post ive seen about missed ship dates and no response from him. People have always gotten their stuff though.

Maybe try contacting him on his forum
You're not the first I've heard of having contact/timliness of shipping issues. There was a thread about 2-3 weeks ago with the same complaint.

I would guess he's just backed up based on the plethora of positive reviews up until recently.

Not really an excuse, but I wouldn't expect you're going to get screwed.
Oh not to mention I think he had to redesign his steering system...
You do realize Danny is a one man band right? I have been talking with him for the past few days about my order, btw I have given him almost $2500 and that was two months ago. I am not worried at all Danny has been staying up to 4 AM trying to get orders finished and shipped out.

The way he works is builds all the steering parts at once, then control arms or whatever he has. He doesn't build each order as they come in.

I felt like I should help clear things up and stand up for Danny as he has been getting bashed on, not saying you are. Also the more people keep bothering Danny the less time he has to work, delaying shipments and so forth.
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Hmm until this is cleared up I will be holding off on sending him my order for a track bar. Please update this thread with any response
You do realize Danny is a one man band right? I have been talking with him for the past few days about my order, btw I have given him almost $2500 and that was two months ago. I am not worried at all Danny has been staying up to 4 AM trying to get orders finished and shipped out.

The way he works is builds all the steering parts at once, then control arms or whatever he has. He doesn't build each order as they come in.

I felt like I should help clear things up and stand up for Danny as he has been getting bashed on, not saying you are. Also the more people keep bothering Danny the less time he has to work, delaying shipments and so forth.
No offense, but that's a cop out.

I'm sure he's a great guy and I'm positive he makes a great product, but if he can't keep up with orders and communications he needs to hire someone. Or, not promise items in a timeframe he can't meet.

There isn't any excuse for not returning an email or phone call after taking someone's money and not delivering in the time quoted. That's just extremely poor customer service and business conduct.

I guarantee you he will eventually lose potential business from this type of handling.

EDIT:
I also believe there is no excuse for not picking up the phone and calling before posting criticism. So, in his defense, he may have not gotten an email, spam filters can be erroneous. Phone calls are much more effective than email, IMHO. I doubt he's 'ignoring' your email, OP.
How am I supposed to call there's no phone# he had no issues emailing before the 3 weeks now it's been six and hasn't been returning emails I asked before I ordered how long it would take because my truck was down and yes I wanted parts from there becausethey seem like some of the best but If this is how it is then I won't be ordering from there anymore hire more people if it's that busy now he's off for two weeks and was gone for the sema show so wtf? I don't I'm just letting other people know it might happen just pissed because if he would've justbsaid it will be like 2 months before it can get there I would have got it from somewhere else What's his phone #?
The whole point is I had to order from another company and don't need it from him anymore so now I need my 1000$ back or the part which I don't need and will have to resell it's just Bs just giving Pete a heads up
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Ordered a steering kit from Dodge off-road it was supposed to be shipped in 2 -3 weeks and he said it would probably be the second week it's been 6 weeks now and he has been ignoring my emails so needless to say I will not be ordering anything from that placeagain and wouldnt advise anyone else to, anyone else have this problem?
Don't think they are a vendor on here... but in my experience there is always more to the story. So until I know both sides I'll still order from him. I also base my decisions on posters ability to punctuate, capitalise, or structure a sentence.
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Don't think they are a vendor on here... but in my experience there is always more to the story. So, until I know both sides I'll still order from him. I also base my decisions on a poster's ability to punctuate, capitalise, or structure a sentence.
You forgot an 'a', a comma, and an apostrophe. :thumbsup:




I'm just messing with you.
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Not here to argue with you, just giving people a heads up, do whatever you want I really don't give a
Anyone have the phone # for Dodge off-road? What company doesn't have a phone #? Lol
he would get NOTHING done if he had a phone number to give out...

Try Facebook or his Forum
he would get NOTHING done if he had a phone number to give out...

Try Facebook or his Forum
:doh:

Good luck with that business model.
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3 forums of communication isn't enough? Facebook, email, and his own entire forum!

who needs a phone number. Granted hes gotta use them but hey...
I ordered springs and control arms from him, took some time on shipping, I got my control arms on time and I had to call about the springs, he had to take a couple extra days on those but got them to me.
That said it is a real small shop and calling is definitely the best way to get a hold of him. I had real good luck with DOR and have sent a couple other people that way. The guy knows his $hit and I'd rather give him business than some big company like skyjacker or something.
It definitely takes a while to ship don't get me wrong, but a lot of parts either have to be made by him or parts need to be ordered. It's a small time shop working on getting bigger, just call the guy if you have any issues.
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