Dodge Cummins Diesel Forum - Reply to Topic
2013-2018 General Discussion General Chit Chat About the 2013 model year differences 6.7L 4th generation Cummins - NO ADVERTISING - Sponsored by: StarLite Diesel

Thread: Turbo actuator failure Reply to Thread
Title:
Message:
Trackback:
Send Trackbacks to (Separate multiple URLs with spaces) :
Post Icons
You may choose an icon for your message from the following list:
 

Register Now



In order to be able to post messages on the Dodge Cummins Diesel Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










  Additional Options
Miscellaneous Options

  Topic Review (Newest First)
11-10-2019 09:08 AM
mattswaggs My neighbors failed on his 2013 at 100k
He went to a local place and asked them about it and they say it’s very common. He got a rebuild actuator from them for around 900-1000 and with it came 6 new seals. they said to replace the seal every year, otherwise oil from the turbo leaks into it and they go bad.
11-09-2019 02:23 PM
gjk5
Quote:
Originally Posted by Dogpatch View Post
Without reading the whole thread, what causes the actuator to fail?
Is the dealership replacement assembly the same as the OEM?
Do we have this to look forward to in another 60,000 miles once out of warranty?
The majority opinion in this thread and from people I have spoken to seems to be light use is a contributor to this. Mine was at 59K but 10mos out of warranty.
11-09-2019 02:21 PM
gjk5
Quote:
Originally Posted by Minnow101 View Post
^^Can you school me on why the Cheetah turbo is $1600 better then the OEM? Does it come with a better warranty? Not having any issues now but nice to have the info just in case. I find I make more rational decisions before hand then when the truck is on a flatbed headed for Jimín Jrís Tire Barn & Diesel Fixit Shop.
Don't think it was that much more, that was out the door with $1K in labor. Supposedly performs better, will definitely perform better should I decide to tune and delete later. In my case the truck never died or went into limp mode, should have mentioned that, is it common? Mine just gave low boost (9-11lbs max) and no exhaust braking. I was in no hurry since it's my second vehicle, my logic was the unit was designed to perform better, it likely had better QC than a factory, it was a factory Holset that was modified so no one off type thing, and there are a bunch out there. Comes with same warranty as a factory unit I believe.
11-09-2019 11:11 AM
Dogpatch Without reading the whole thread, what causes the actuator to fail?
Is the dealership replacement assembly the same as the OEM?
Do we have this to look forward to in another 60,000 miles once out of warranty?
11-09-2019 10:11 AM
Minnow101 ^^Can you school me on why the Cheetah turbo is $1600 better then the OEM? Does it come with a better warranty? Not having any issues now but nice to have the info just in case. I find I make more rational decisions before hand then when the truck is on a flatbed headed for Jimín Jrís Tire Barn & Diesel Fixit Shop.
11-09-2019 01:47 AM
gjk5 Just went through this a couple of weeks ago....

I will try and answer the common questions in the thread:

like many, daily driver, little highway use, +/-10K miles per year, maybe 6-8 200-300 mile heavy tows a year, exhaust brake on every time I started it.

Not modded or deleted (other than minor stuff in my sig)

Did not join to complain, like many, I joined this forum before I ever bought, just like every other vehicle or toy I end up buying

My story: threw a code (P003A), read it with bluetooth OBD2, had two recall items (you know, just a normal month), took it to dealership and told them. They told me they would scan and charge $110, fine. Service toolbag calls me a few hours later and says "got the recall work done and sure enough you were right: P003A, we have the part and can be done in 3 HOURS". I of course having already researched the cost of the actuator and knowing what I think 3 hours of labor should cost say "OK, what's the total?". "$3,900 sir, and we will spit on it for free before we stick it in, and once we dig in if the vanes are dirty it may be more". "Oh, and by the way; you need new fuel filter, both diffs and transfer case flushed and filled and we will do it for a mere $1,200 more and a kiss on the cheek after".

I politely tell said toolbag I will pick it up in the AM and reach out to an independent shop I know and trust. He diagnoses and has the same conclusion and gives me several options:

Pull it and see, vanes and turbo good: $1300 reman actuator and labor
Pull it and see, vanes and turbo good: $1700 new OEM actuator and labor
Pull it and see, vanes and turbo bad: $2,000 (ish?) cleaned up entire assembly, new OEM actuator
Pull it and see, vanes and turbo bad: $3,600 brand new Fleece Cheetah with actuators, and supposedly no delete or tune

He also said that replacing the actuator (reman OR OEM) has a far higher likelyhood of failure that replacing the entire assembly. (like many have stated)

Me being a glutton for punishment I chose the last option, many online opinions say it needs delete and tune, but it has been running fantastic for me so far. This shop and another I trust here locally says no, it will run fine on a stock truck. This is no longer my daily driver (unless I choose to) and is paid for so it was a gamble I was willing to take. If it needs deleted and tuned in the future, well then I will think up some bull for the wife.
11-08-2019 09:32 PM
Trowel2013 Good luck changing the actuator and it fixing the problem. I've had 3 different techs tell me that 8 out of 10 trucks that they replace just the actuator on are back with the same problem in less than 6 months. They said when under warranty they have certain steps they have to do and after removing the actuator they manually move the lever that controls the collar in the turbo. If everything 'feels' to be moving fine, they have to only replace the actuator. Problem is, the turbo is cool and the collar can bind when it gets hot and in some cases vise-versa. I just went ahead and replaced the whole turbo with the actuator. It was only a couple hundred more than just the actuator alone. Did it myself in my driveway for under $2k.

Just an FYI, you will need to calibrate the new actuator during the installation process.


Sent from my iPad using Tapatalk
11-08-2019 07:25 PM
Wyo George
Quote:
Originally Posted by fisher99 View Post
Good luck. But if they are denying the warranty replacement of the actuator based upon it being part of the emissions system rather than the powertrain, I would definitely request an explanation from them. Or even escalate this to FCA. The actuator controls the variable vanes on the turbo for performance and for exhaust brake functions. It is not emissions related.
Only the first dealer said it was emissions, the other two simply said that the entire assembly is covered under warranty. The third dealer's service gal tried to find a way to say they could fix it under warranty, but eventually said the actuator itself isn't covered so unless the turbo checks out bad after they remove and inspect it I'd be stuck paying for their labor time for diagnostics at a minimum or pay them to replace the actuator. Since I'm not a gambler and I can buy an actuator cheaper than paying them several hours of diagnostic time I am just going to replace the actuator myself.

She also told me an actuator from them would cost $3,600 installed. That's about the time I thanked her for her time and said goodbye. It's possible that there's a dealer out there somewhere that would swap it out, but I can't waste time shopping for dealers and it'd be kinda stupid to spend more money trailering the truck out of state than it'd cost to just buy the dang part and install it myself. There's only about eight dodge dealers in Wyoming and I've called three of them already.
11-08-2019 03:11 PM
Highway 4x4 So the most expensive parts that commonly fail are excluded from all warranties. That's just perfect.
11-08-2019 02:42 PM
fisher99
Quote:
Originally Posted by Wyo George View Post
I dunno, but three dealerships have told me so far that itís not covered. The third one called me back and said that if they bill a complete turbo assembly then itís covered so sheís trying to see if they can justify replacing the entire assembly based on the codes itís throwing. If they can then Iíll be trailering itís down there tomorrow morning. If not Iíll be ordering an actuator and fixing it myself.
Good luck. But if they are denying the warranty replacement of the actuator based upon it being part of the emissions system rather than the powertrain, I would definitely request an explanation from them. Or even escalate this to FCA. The actuator controls the variable vanes on the turbo for performance and for exhaust brake functions. It is not emissions related.
11-08-2019 02:20 PM
Wyo George
Quote:
Originally Posted by fisher99 View Post
Quote:
Originally Posted by Wyo George View Post
Mine failed today, stock truck with 84k miles on it. I called the dealer and they said that it wouldn't fall under the 100K mile power train warranty because it's an emissions item and those are only covered up to 80k miles.
And exactly how is the turbo actuator an emissions related item?
I dunno, but three dealerships have told me so far that it’s not covered. The third one called me back and said that if they bill a complete turbo assembly then it’s covered so she’s trying to see if they can justify replacing the entire assembly based on the codes it’s throwing. If they can then I’ll be trailering it’s down there tomorrow morning. If not I’ll be ordering an actuator and fixing it myself.
11-08-2019 01:52 PM
fisher99
Quote:
Originally Posted by Wyo George View Post
Mine failed today, stock truck with 84k miles on it. I called the dealer and they said that it wouldn't fall under the 100K mile power train warranty because it's an emissions item and those are only covered up to 80k miles.
And exactly how is the turbo actuator an emissions related item?
This thread has more than 12 replies. Click here to review the whole thread.

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

 
For the best viewing experience please update your browser to Google Chrome