Nearly 500K Ram HD Pickup Trucks Recalled for Fire Hazard - Page 3 - Dodge Cummins Diesel Forum
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post #25 of 30 (permalink) Old 11-01-2017, 12:35 AM
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Quote:
Originally Posted by kevinj322 View Post
recently I had the oil changed on my 2017 dodgr ram 3500 HD with the 6.7 cummins turbo diesel engine. Come to find out the tec bumped the o ring off the filter prior to screwing it up into the motor. I left the dealership drove 12 miles stopping the truck at a local grocery store. when I camre out there was oil all over the ground under the truck. I checked the dipstick and it didnt register any oil on the stick. when I contacted the dealer that ed up the oil change they sent a tow truck to bring it back. upon examination by the service manager it was confirmed the o ring on the top of the oil filter fell off. This caused severe oil loss during my travel of approx 12 miles....... The service manager assured me the engine was fine?. He stated there was an low engine oil pressure cutoff sensor that shuts off the engine in case of rapid loss of engine oil pressure......... Is this a Fact.or am I being strung along. My truck was purchased brand new in April of 2017. I also developed electrical issues with the 4 wheel drive disconnect sensor failing thus allowing the four wheel drive to kick into low gear while traveling approx 48 MPH. and trailer brake controller failing intermittently. I have been pulling a 40 foot Montana fifth wheel trailer and the brake controller fails intermittently while towing . whether Iam braking or not the dash shows a trailer brake connection disconnect. Could these issues be related to the engine oil covering the entire under carriage during the massive engine oil leaking outta the filter.............................PLEASE HELP>>>> CHRYSLER IS NOT HELPING ME... THNKX IN ADVANCE.
Not to be rude but I think you would have better luck with input on this issue if you post it as a new thread in the appropriate sub forum.

On the other hand if the stealership caused my truck to run out of oil like that I would do everything possible to have them give me a new engine or extended warranty on the drivetrain or something. Thats BS! Proves to me like Ive mentioned before that the "lube techs" are mostly newbs starting out
and they stink em to change oil. And then stuff like this happens, they had one job, one job! 12 miles is quite a way! at 39-50 PSI oil pressure I don't think it would take long to pump out 12 quarts of oil with that gasket missing!

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post #26 of 30 (permalink) Old 11-08-2017, 04:23 PM
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Just got my recall notice in the mail and on the app. It's more like a warning of the recall because they don't have parts available to fix it yet and I should get another notice once they become available.
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post #27 of 30 (permalink) Old 11-21-2017, 10:08 AM
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So I gave the dealer my VIN number on my 2015 CTD and they said itís not all the trucks that had it , is this bull . I bet money mine has the issue and they just donít know exactly what Iím talking about . I looked threw service records and never found that it had been done , is there a number I can find out about this to check myself ? Thanks

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post #28 of 30 (permalink) Old 11-23-2017, 04:35 AM
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A couple of days ago I got a notice that my 2016 "2500" Laramie IL6 6.7L CTD was among the real trucks. That's fine but at the bottom of the recall notice it said that the Water Pump Parts weren't available yet, and that I would get another notice when the parts were avalablie I called my service writer that I use at the dealership where I bought my truck. He said and I quote that as soon as he got notice of the vehicles on the recall list (that have been serviced at their dealership in their computer he would call me.Or if I wanted to I could buy the water pump and have it installed or install it myself and then send the bill into FCA they would refund the money.) yea sure like they refunded the money for the Tow Recovery Hooks that were supposed to be on my 2016 Jeep Grand Cherokee Overland.

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post #29 of 30 (permalink) Old 11-30-2017, 04:03 AM
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I finally received a recall notice for my 2014 Ram 2500 Longhorn. Still says they will contact me once parts come in.
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post #30 of 30 (permalink) Old 04-08-2018, 10:19 PM
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If there was alot of oil under the truck when you came out of the store you may be fine. I've got a 2017 and understand the pain of not wanting to mess up your baby. You would have lost oil pressure and seen warning light while driving had all the oil came out. Id document your problems with the 4wd and electrical. Take it to another dealer and last case, contact an attorney if they refuse to follow lemon laws. I think it's 3 times for fixing a problem on a new car. Demand a new truck if they can't fix the issue.
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