screw on tranny filter fell off/ruined transmission - Dodge Cummins Diesel Forum
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post #1 of 6 (permalink) Old 08-03-2019, 07:10 AM Thread Starter
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screw on tranny filter fell off/ruined transmission

I had my 2010 3500's transmission filters changed by a shop about 12,000 miles ago. My truck was shifting really hard and had tranny fluid coming out of the dipstick last week. I took it in to another shop (i have moved) who specializes in diesels. After looking at it and taking the pan off, they said that the screw on filter was hanging by the last thread. They are saying that everything else looks fine, nothing is cracked and that the filter had to have been put on incorrectly. Can anyone tell me if this is a for sure thing? The original shop that did the filter work is owned by my sister's friend's husband and I don't want to go down that road with the wrong information, but if it was neglect, I sure as hell don't want to put out the money out of my own pocket. If anyone has some info that would help I would really appreciate it. I am staring at a hefty repair bill. Thank you much.

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post #2 of 6 (permalink) Old 08-03-2019, 09:51 AM
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The original shop that did the filter work is owned by my sister's friend's husband and I don't want to go down that road with the wrong information, but if it was neglect, I sure as hell don't want to put out the money out of my own pocket.
I would say a simple phone call and ask them about it. They may fix it no problem. A friendly call to a family friend might have better results instead of an instant fight when lawyers get involved or a bad attitude over a phone. A court fight with lawyers is well, freaking expensive. Even a win might leave you in debt for a lot more to an ambulance chaser than a trans repair bill. IMHO

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post #3 of 6 (permalink) Old 08-03-2019, 10:27 AM
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Well said. Anytime lawyers get involved, they are the ones making the money on the path of no return (IMHO). You can win a case, but collecting is a whole other issue.

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post #4 of 6 (permalink) Old 08-03-2019, 11:57 AM
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Originally Posted by thegaut View Post
I had my 2010 3500's transmission filters changed by a shop about 12,000 miles ago. My truck was shifting really hard and had tranny fluid coming out of the dipstick last week. I took it in to another shop (i have moved) who specializes in diesels. After looking at it and taking the pan off, they said that the screw on filter was hanging by the last thread. They are saying that everything else looks fine, nothing is cracked and that the filter had to have been put on incorrectly. Can anyone tell me if this is a for sure thing? The original shop that did the filter work is owned by my sister's friend's husband and I don't want to go down that road with the wrong information, but if it was neglect, I sure as hell don't want to put out the money out of my own pocket. If anyone has some info that would help I would really appreciate it. I am staring at a hefty repair bill. Thank you much.
Yes installing the filters wrong to cause that is a for sure thing.
People make mistakes.
This happens to be in the 2019 section for your future posts.

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post #5 of 6 (permalink) Old 08-13-2019, 04:32 AM Thread Starter
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thanks for the replies, still working with the shop on getting this rectified.
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post #6 of 6 (permalink) Old 08-19-2019, 11:17 AM
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12,000 miles later it's hard to pin it on the shop that did the work. And this may sound harsh, but if the filter slowly or even relatively quickly backed off, it would leak and should be noticeable.
At the same time, I don't own a 68re truck and haven't heard of this issue in the real world, but see below. Usually a "fix it" product like this is developed because there's at least some propensity for issues.

"Product Description
68RFE Transmission Spin On Filter Screw, Steel Upgrade

This is a must due upgrade to any 68RFE whether it be a stock transmission or upgraded. This is just as important as keeping the fluid level correct because if the filter loosens and falls off, complete transmission failure will occur.

The stock screw is cheap plastic and cannot be properly tightened to insure that it doesnít loosen up over time. If over tightened the plastic screw will break. We recommend replacing the factory plastic screw immediately when purchasing a new or used truck regardless of the mileage. The steel screw can be used again and again during each filter change."
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