Join Date: Jun 2008
Thanked 40 Times in 39 Posts
iTrader Score: 0 reviews
Bump! Update: Removed the light bar, truck is 100% stock and FCA told me to go to a different dealer. Rattle noise stops when I shift into neutral with the shifter (automatic transmission). Now at idle rpm's will jump just under 100rpm's every 5 seconds and while in high idle mode there is a slight hiccup in the engine and it's not the clutch engaging. Last visit 3 weeks ago (2nd visit for this issue at dealer #2) I test drove my truck at dealership # 2 with service dir. and diesel tech and was able to reproduce the rattle then drove another truck leftover one which did not make same noise. They sent out a Chrysler engineer out to the dealership 2 days ago and they found a comparable truck and compared it to mine and this morning they want me to meet with service director, tech and Chrysler engineer this morning to listen to what they came up with. Service advisor told me they couldn't find out what is causing the noise when he called me yesterday to schedule my appointment to come in today. To date the truck has been in the shop for this at least 4 times and well over 30 days worth, currently has 34000 mi (1st visit for this issue was around 17000 mi), dealership #1 replaced the turbo and current dealership replaced the throttle body assembly (?) which didn't fix the noise). They have the video that displays the engine noise/rattle that I have been addressing with them and Chrysler (FCA level 2) months ago has already offered to compensate me by paying my monthly truck payment for my trouble at the end of all this and I am probably 3 months into this now. What is my move here when I go in this morning to listen to them. I am not wanting to list my options online in the event they are reading my thread but just want my truck returned to me the was it was when I purchased it without the engine rattle. Thanks for the input everyone!
2018 Tradesman 2500 4x4 3.42 gears auto, stock truck
Last edited by 2500 Grunt; 09-19-2019 at 11:43 AM.
Reason: Added data up to my Last visit sentence.