Power Steering Gearbox problems - Dodge Cummins Diesel Forum
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post #1 of 19 (permalink) Old 08-12-2019, 03:30 PM Thread Starter
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Power Steering Gearbox problems

So, on the day I was scheduled to move from GA to FL my power steering quit working. I checked the system and the fluid was gray, full of metal. Flushed the system, but it did not help much. Since all my tools were already packed and on the way to FL I had no choice but to drop it off at the dealer. I asked them to replace a gearbox as this is most likely what went. They called back and said that the system is full of metal and they have to replace everything, gearbox, pump, cooler, lines and most likely booster. $3200 total repair bill. The truck is 2006 with only 70K miles and the dealer said they have never seen the gearbox go so bad.

Any idea what could cause it? Also, do I really need to replace everything, or should I slap a filter on it after the gearbox is replaced and call it a day. The dealer said the pump is also gone, but I did not notice anything wrong with the pump.


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post #2 of 19 (permalink) Old 08-12-2019, 04:00 PM
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$3200 is highway robbery, I would have a trow truck pic it up and take it to a local diesel shop.

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post #3 of 19 (permalink) Old 08-12-2019, 05:17 PM
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Most likely the pump grenaded and turned itself into metal cutting shards of hardened steel. Pumps the grindings throughout the steering system. All has to be replaced, can't get 100% of the fine metal cuttings out.

About right for labor costs in Houston dealer shop, $150hr.
$2000 for OEM Mopar dealer priced parts.
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post #4 of 19 (permalink) Old 08-12-2019, 05:50 PM
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The head is right ya know..

New ZF pump
New 6 bolt box and hydroboost
New lines and install
Mopar parts are pricey.

Shame you couldn't do it yourself and make your own lines and save some money on labor. You could slap a magnefine filter on it and drive, but anything new will most likely get sharded to death.

Tough spot, but it's what ya gotta do. Whoops.

More than likely the vanes in the pump went bad. Either hardening issue or just bad luck and vwoooop, there it went.

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post #5 of 19 (permalink) Old 08-12-2019, 07:11 PM Thread Starter
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If it happened a week before, I still had all my tools and would be able to do the repair myself. Just bad luck this time around. The worst part is that it went with such a low miles on the truck. I hope new one will be better.

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post #6 of 19 (permalink) Old 08-12-2019, 08:28 PM
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Quote:
Originally Posted by sfinx4x4 View Post
If it happened a week before, I still had all my tools and would be able to do the repair myself. Just bad luck this time around. The worst part is that it went with such a low miles on the truck. I hope new one will be better.
I think mopar now offers a 2 year warranty on parts and labor. So drive it a lot when you get it back to help speed up any wear that might be caused by faulty parts.

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post #7 of 19 (permalink) Old 08-13-2019, 12:35 AM
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Sorry to hear about your bad luck. Moving with a broken truck is tough. If there's any way around it, I wouldn't have the dealer work on an out-of-warranty truck. I'd be looking for a good independent diesel shop in either Georgia or Florida. Or maybe just have it hauled to Florida and work on it yourself when you can get to it. Try the online Mopar parts dealers for discounted parts to see if it's worth the trouble. Good luck!

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post #8 of 19 (permalink) Old 08-13-2019, 09:27 AM
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You could definitely find better prices on Mopar parts on line vice the dealer. Besides paying MSRP, the dealer may notch it up too....adding their own markup(s). I'll give a good example....This example doesn't necessarily involve a Mopar part but.....last week I took my Challenger SRT to the dealer for a state inspection. I bought the car from them and they "threw in" life time state inspections. Okay, out comes the service writer....Sorry, you need a new front tire. I was like "why, they are all virtually brand new". He told me there was a slice in the side wall, cords showing, not repairable. They showed it to me and sure enough....there it was a 2 inch plus slice almost the whole width of the side wall. Luckily the wheel wasn't hacked.

Now the fun part....how much for a new tire? On line I can find a Conti Extreme Contact DWS 06 245-45-20 tire for $207.00 plus shipping.....Dealer charged me $330.00 just for the tire. I thought holy poop. Really? But I was between a rock and a hard place. Car wouldn't pass inspection and it wasn't safe to drive. I might have been lucky and convinced the dealer to pull it out back and I would provide my own tire for them to install. Sometimes this works and sometimes it doesn't....

Needless to say, I bent over and took it....Oh and to add insult to injury, the dealer actually charged me $2.00 for stick on wheel weights....I giggled at that one.....

The morale of the story is you can find cheaper Mopar parts if you shop around. I've saved hundreds if not thousands since I owned my truck and I use all Mopar or Cummins parts....

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post #9 of 19 (permalink) Old 08-13-2019, 10:12 AM
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It doesn't even have to be a diesel shop, just another shop would be TONS cheaper than $3200. Find a good locally owned shop and they are the ones that usually treat you right. Or like MDSWA said, have it hauled down there and do it yourself and it would still be cheaper than the dealership. At least you would be able to put the parts you want on it if you decided to upgrade anything.

For reference; through NAPA, parts would be $1213 for replacement of entire system

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post #10 of 19 (permalink) Old 08-13-2019, 10:20 AM
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Napa parts would mean a lifetime of questionable quality and constant replacement. I would almost wager that the first pump you get wont be the last.

The upgraded mopar stuff is a far shot better than the next best thing.

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post #11 of 19 (permalink) Old 08-13-2019, 10:23 AM
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Quote:
Originally Posted by smelonas View Post
Napa parts would mean a lifetime of questionable quality and constant replacement. I would almost wager that the first pump you get wont be the last.

The upgraded mopar stuff is a far shot better than the next best thing.

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Agree with ya there, just figured it would be a reference for $$$ compared to others. I've put 1 box from NAPA on a truck and never again.

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post #12 of 19 (permalink) Old 08-13-2019, 10:56 AM
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Mopar stuff from an online dealer would probably be less than 2k actually.

Quite a few offer low pricing and free shipping. I would say you could get everything for right around 1700. A few hundred savings over the previous projection.

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