Tapping Noise from Engine- Lemon Law Time - Dodge Cummins Diesel Forum
 188Likes
Reply
 
LinkBack Thread Tools Display Modes
post #1 of 175 (permalink) Old 12-30-2019, 11:03 PM Thread Starter
Diesel Freak
 
cumminsturbofreak's Avatar
 
Join Date: Nov 2011
Location: Naples, Florida
Posts: 697
Thanks: 21
Thanked 72 Times in 55 Posts
iTrader Score: 0 reviews
Tapping Noise from Engine- Lemon Law Time

I see my old thread was deleted for some odd reason???

In any case, for those that remember that thread, the truck has been at the dealer since November 22 due to a bad amplifier, bad steering wheel, bad seat track, and a ticking/tapping noise from the engine. Last time I heard, FCA sent a tech out to the dealer and they started to pull things from the top of the engine. (Valve cover, etc.)

I havenít talked to them since Christmas, but over a month of down time on a 6,000 mile truck is unacceptable and is eligible for Florida lemon law.

Should I simply tell them I donít want the truck, or should I just start with the process?

Who has experience with this with FCA?


FCA Buyback: 2019 Ram 3500 Laramie DRW 68rfe

2004.0 3500 2WD Allison 1000 6 speed Swap, 4th Gen Interior, Smarty UDC Pro Tuned by Me
cumminsturbofreak is offline  
Sponsored Links
Advertisement
 
post #2 of 175 (permalink) Old 12-30-2019, 11:21 PM
Diesel Head
 
NordicNevs's Avatar
 
Join Date: Dec 2015
Posts: 2,230
Thanks: 135
Thanked 40 Times in 40 Posts
iTrader Score: 0 reviews
What would telling them (the dealer) gain you. I donít believe itíll help you at all in fact I believe telling them will hurt you. If I were you I would start the lemon law process, however that might require you getting in touch with FCA ram cares or some other entity within it to start the process. lemon laws are determined by a judge and jury within the manufacture and is by no means fair. This usually means you will likely have to go to arbitration through 3rd party which will interpret Floridaís law and whether or not itís applicable to the efforts that FCA has put into your truck and trying to fix it.

When I was dealing with this with my Ford super duty, Ford actually declared my truck as a lemon. then their attorneys looked through New Mexico law and found a loophole where they could charge me mileage and incentives. They billed me $26,000 to take back their declared lemon. Clearly my best option was to eat the loss in a trade in value versus pay them even more money to take back their truck that they agreed was a lemon. Needless to say I will not another Ford. This total process for me took eight months and I had made payments on my truck for well over a year and a half. All of which are considered a loss. You might be thinking why didnít you lawyer up. Fact is the attorneys at Ford built such a tight case and reference New Mexico law that no attorney here would touch it. Iím not saying thatís the same in Florida Iím just saying.

Bottom line itís not as night and day as it may seem and itís challenging and arduous and can sometimes take over six to eight months. If you go into this have zero expectations of it being quick. There are exceptions to the rules and maybe youíll find some and I hope you do but for the most part lemon laws are harder to prove the most think.

One final thought, depending on how a 3rd party or FCA internal could interpret you saying you donít want your truck anymore could be used against you.

So in conclusion you can call FCA or ram cares and start the lemon process will ask you if thatís what you want to do you say yes then they will start the formal process thatís a rough overview of how it goes but having done this before there are details that are always different for each individual case.

I hope it works out for you.



Sent from my iPhone using Tapatalk
10%more and charliepff like this.

19 Ram 3500 Laramie Megacab H.O. Patriot Blue aka The Patriot Bus
19 Ram 1500 Laramie Longhorn 20x10 -19 Hostiles, Borla S-Type aka the Wifes Wagon
NordicNevs is offline  
The Following User Says Thank You to NordicNevs For This Useful Post:
plumber802 (01-22-2020)
post #3 of 175 (permalink) Old 12-31-2019, 07:13 AM
Cummins Nut
 
MisterScott's Avatar
 
Join Date: Oct 2007
Location: West of Denver...
Posts: 419
Thanks: 15
Thanked 13 Times in 10 Posts
iTrader Score: 1 reviews
Quote:
Originally Posted by NordicNevs View Post
What would telling them (the dealer) gain you. I donít believe itíll help you at all in fact I believe telling them will hurt you. If I were you I would start the lemon law process, however that might require you getting in touch with FCA ram cares or some other entity within it to start the process. lemon laws are determined by a judge and jury within the manufacture and is by no means fair. This usually means you will likely have to go to arbitration through 3rd party which will interpret Floridaís law and whether or not itís applicable to the efforts that FCA has put into your truck and trying to fix it.

When I was dealing with this with my Ford super duty, Ford actually declared my truck as a lemon. then their attorneys looked through New Mexico law and found a loophole where they could charge me mileage and incentives. They billed me $26,000 to take back their declared lemon. Clearly my best option was to eat the loss in a trade in value versus pay them even more money to take back their truck that they agreed was a lemon. Needless to say I will not another Ford. This total process for me took eight months and I had made payments on my truck for well over a year and a half. All of which are considered a loss. You might be thinking why didnít you lawyer up. Fact is the attorneys at Ford built such a tight case and reference New Mexico law that no attorney here would touch it. Iím not saying thatís the same in Florida Iím just saying.

Bottom line itís not as night and day as it may seem and itís challenging and arduous and can sometimes take over six to eight months. If you go into this have zero expectations of it being quick. There are exceptions to the rules and maybe youíll find some and I hope you do but for the most part lemon laws are harder to prove the most think.

One final thought, depending on how a 3rd party or FCA internal could interpret you saying you donít want your truck anymore could be used against you.

So in conclusion you can call FCA or ram cares and start the lemon process will ask you if thatís what you want to do you say yes then they will start the formal process thatís a rough overview of how it goes but having done this before there are details that are always different for each individual case.

I hope it works out for you.



Sent from my iPhone using Tapatalk
Another reason not to live in New Mexico. I had a 2018 F-450 Lariat. Towing heavy with my Voltage toy hauler on a trip to the west coast the engine developed a noticeable tick. Got back and it was diagnosed with a bad injector firing at the cylinder wall. Lots of diesel in the oil. They wanted to replace the short block. One day of email writing (dealer was great, gave me the email addresses of all the right people) and I had a new long block and turbos installed in 4 days. I was shocked when the dealer called and said the truck was ready. It probably helped that I bought it a commercial dealer. Dodge did a buy-back of a 2017.5 mega Cummins. They were easy to deal with as well. Lots of lights but never left me stranded.

__________________
2019 Ram 2500 Laramie Longhorn, 2019 Range Rover Sport Autobiography, 2018 Mustang GT350R, 2018 Ford Focus RS and my wife's Expedition
MisterScott is offline  
Sponsored Links
Advertisement
 
post #4 of 175 (permalink) Old 12-31-2019, 09:05 AM Thread Starter
Diesel Freak
 
cumminsturbofreak's Avatar
 
Join Date: Nov 2011
Location: Naples, Florida
Posts: 697
Thanks: 21
Thanked 72 Times in 55 Posts
iTrader Score: 0 reviews
What is the best way to deal with FCA? Call ram cares? Send demand letter?

FCA Buyback: 2019 Ram 3500 Laramie DRW 68rfe

2004.0 3500 2WD Allison 1000 6 speed Swap, 4th Gen Interior, Smarty UDC Pro Tuned by Me
cumminsturbofreak is offline  
post #5 of 175 (permalink) Old 12-31-2019, 09:14 AM
Newbie
 
Join Date: Dec 2019
Location: North Florida
Posts: 38
Thanks: 3
Thanked 1 Time in 1 Post
iTrader Score: 0 reviews
Did the dealer at least give you a suitable loaner truck comparable to yours?
UFLBret is offline  
post #6 of 175 (permalink) Old 12-31-2019, 09:15 AM Thread Starter
Diesel Freak
 
cumminsturbofreak's Avatar
 
Join Date: Nov 2011
Location: Naples, Florida
Posts: 697
Thanks: 21
Thanked 72 Times in 55 Posts
iTrader Score: 0 reviews
Quote:
Originally Posted by UFLBret View Post
Did the dealer at least give you a suitable loaner truck comparable to yours?
Nope. I had to go to the dmv and reregister the old 2004.

FCA Buyback: 2019 Ram 3500 Laramie DRW 68rfe

2004.0 3500 2WD Allison 1000 6 speed Swap, 4th Gen Interior, Smarty UDC Pro Tuned by Me
cumminsturbofreak is offline  
post #7 of 175 (permalink) Old 12-31-2019, 10:49 AM
Buyer of stuff..with OPM
 
Ram4Sam's Avatar
 
Join Date: Dec 2005
Location: Redlands, California
Posts: 2,335
Thanks: 116
Thanked 498 Times in 348 Posts
iTrader Score: 0 reviews
Quote:
Originally Posted by cumminsturbofreak View Post
What is the best way to deal with FCA? Call ram cares? Send demand letter?
You should have received a small booklet with the rest of the new truck manuals that explains the process and your rights. Also, go to your state's DMV website and read/study the lemon law rules.

Sam
gsbrockman likes this.

2016 3500 Laramie SRW 4x4 CC LB ,Aisin,white w/brn-beige,B&W TOB/companion built 9/2015
Owned and gone, 1991 d250... 2001.5 2500qc...2014 3500 FCA buyback
Drivin' a Dodge Cummins since 1991.......
2008 Thor jazz 2870UK 5er....and 3 dogs.....
Ram4Sam is offline  
The Following User Says Thank You to Ram4Sam For This Useful Post:
gsbrockman (12-31-2019)
post #8 of 175 (permalink) Old 12-31-2019, 11:30 AM Thread Starter
Diesel Freak
 
cumminsturbofreak's Avatar
 
Join Date: Nov 2011
Location: Naples, Florida
Posts: 697
Thanks: 21
Thanked 72 Times in 55 Posts
iTrader Score: 0 reviews
Quote:
Originally Posted by Ram4Sam View Post
You should have received a small booklet with the rest of the new truck manuals that explains the process and your rights. Also, go to your state's DMV website and read/study the lemon law rules.

Sam
Well damn. That's in the truck at the dealer...

I decided to first keep it civil and call ram cares customer service. They have made a case with a case manager. Let's see how this works out.
NordicNevs likes this.

FCA Buyback: 2019 Ram 3500 Laramie DRW 68rfe

2004.0 3500 2WD Allison 1000 6 speed Swap, 4th Gen Interior, Smarty UDC Pro Tuned by Me
cumminsturbofreak is offline  
post #9 of 175 (permalink) Old 12-31-2019, 11:31 AM
Diesel Head
 
NordicNevs's Avatar
 
Join Date: Dec 2015
Posts: 2,230
Thanks: 135
Thanked 40 Times in 40 Posts
iTrader Score: 0 reviews
Good.

It will be slow but worth it. Being civil but not a pushover will get you far


Sent from my iPhone using Tapatalk

19 Ram 3500 Laramie Megacab H.O. Patriot Blue aka The Patriot Bus
19 Ram 1500 Laramie Longhorn 20x10 -19 Hostiles, Borla S-Type aka the Wifes Wagon
NordicNevs is offline  
post #10 of 175 (permalink) Old 12-31-2019, 12:58 PM
Diesel Freak
 
troverman's Avatar
 
Join Date: Nov 2018
Posts: 883
Thanks: 39
Thanked 55 Times in 49 Posts
iTrader Score: 0 reviews
What's the engine tapping sound you describe? My 2019 makes a ticking...lifter tick...for a few seconds after it starts. I find it slightly annoying...Cummins can't figure out how to retain oil in a hydraulic lifter?

2019 RAM 3500 Crew 4x4 Cummins H.O.
2018 RAM 3500 Crew 4x4 6.7L DRW Manual Trans - previous
2017 Ford F-250 Crew 4x4 6.7L Powerstroke
troverman is offline  
post #11 of 175 (permalink) Old 12-31-2019, 01:06 PM
Diesel Head
 
NordicNevs's Avatar
 
Join Date: Dec 2015
Posts: 2,230
Thanks: 135
Thanked 40 Times in 40 Posts
iTrader Score: 0 reviews
Tapping Noise from Engine- Lemon Law Time

Quote:
Originally Posted by troverman View Post
What's the engine tapping sound you describe? My 2019 makes a ticking...lifter tick...for a few seconds after it starts. I find it slightly annoying...Cummins can't figure out how to retain oil in a hydraulic lifter?


I understood it as the intermittent DEF injector and or emissions running

I know itís been discussed in detail and the tick your describing is relatively benign

Also these trucks allow for the oil pump to become audible. The Powerstroke and duramax have had the same issue.


Sent from my iPhone using Tapatalk

19 Ram 3500 Laramie Megacab H.O. Patriot Blue aka The Patriot Bus
19 Ram 1500 Laramie Longhorn 20x10 -19 Hostiles, Borla S-Type aka the Wifes Wagon
NordicNevs is offline  
post #12 of 175 (permalink) Old 12-31-2019, 01:21 PM Thread Starter
Diesel Freak
 
cumminsturbofreak's Avatar
 
Join Date: Nov 2011
Location: Naples, Florida
Posts: 697
Thanks: 21
Thanked 72 Times in 55 Posts
iTrader Score: 0 reviews
One mine, I can hear the DEF injector running separately.

My tap/tick comes in around 1700rpm. Also, it only happens if the engine oil is warm which of course worries me.



Easier to hear in person or with headphones. To me it sound sort of like a flexplate rattle or lifter tick...

FCA Buyback: 2019 Ram 3500 Laramie DRW 68rfe

2004.0 3500 2WD Allison 1000 6 speed Swap, 4th Gen Interior, Smarty UDC Pro Tuned by Me
cumminsturbofreak is offline  
Sponsored Links
Advertisement
 
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Dodge Cummins Diesel Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome