Join Date: Aug 2017
Location: South Texas
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You found a low miles creampuff! Terrific!
Bad news is there's a reason you'll see over and over and over again here that "these trucks like to driven". What almost certainly happened with yours is that it was very lightly driven and never pushed, and you jumped in and started driving it normally, and the turbo variable geometry control actuators seized up. It's a super common issue, age and use related, not so much mileage. The great news is that you've got a brand new unit and with normal usage and regular maintenance it's likely to last you many years.
Search on the forum for "VGT" and "turbo actuator failure" for tons and tons of info.
Since you don't list the codes, this isn't 100% guaranteed what your issue was, but I'll bet it was. I'm going to proceed assuming it was.
Now, what a lot of readers here are going to be asking is, "if it WAS turbo actuator issues, then why was it covered on a 2014 truck?"
There's a lot of controversy and confusion about the warranty coverage. The actuator is part of the turbo assembly, but only the turbo itself is covered under the emissions warranty, which is probably the only original coverage that would still apply to a 2014 ... or so would FCA have us believe. It is of course covered under the basic warranty, and under the powertrain warranty, and under the available extended warranties for powertrain and the whole truck. Some dealers, faced with a turbo actuator failure, replace the entire unit under warranty if the emissions warranty is still active. So ... the question is.... can you tell us what your repair ticket tells you about the diagnosis and repair, and can you tell us what warranty applied -- Powertrain, emissions, extended, or an aftermarket warranty provided with the sale?
2016 3500 LL CC LB 4x4 CTD DRW Delmonico red. BDS 3" truss radius arms & 3" coils w/double Fox 2.0s. Synergy drag link & tie rod. Dual stabilizers.
Carli track bar. Carli torsion anti-sway. Synergy steering box stabilizer. Rear 2" blocks. Weldcraft 17x8 custom steel duallies w/Mickey Thompson 295/70-17 ATXP3s.
AEV axle covers. AEV vented hood. Luverne polished stainless steel boards. Bakflip MX4 hard cover. Bushwacker max coverage flares.
B-pillar vinyl delete. Mopar door chrome. Areion semi-truck flap mounts. Steelcraft polished stainless light guards.