Turbo Actuator Not a Recall? WHY!? - Dodge Cummins Diesel Forum
2013-2018 General Discussion General Chit Chat About the 2013 model year differences 6.7L 4th generation Cummins - NO ADVERTISING -

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post #1 of 35 (permalink) Old 01-15-2020, 09:53 PM Thread Starter
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Turbo Actuator Not a Recall? WHY!?

I am so so close to waiving the lemon flag and getting rid of this RAM. The constant bleed of stuff going wrong with what was originally a $70K truck is at this point a joke. I get it, you pay to play. But DAAAAAAMN!

The turbo actuator seems to be a problem across the board with these motors. Mileage doesn't seem to matter either.

When does something become a recall? Or is this the magic question?

I have 2 actuator codes that started to come on and off over the last few days. I bought the reman from M&D and will dig in within the next couple of weeks. I'll take my time and test the current one as best as I can to see why it failed. Install new one and recalibrate with AlfaOBD.

If anyone has advice or words of comfort. I'll take it.

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post #2 of 35 (permalink) Old 01-15-2020, 10:35 PM
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Recalls generally happen when "safety" is involved, not always failing parts unless they are in significant numbers. With that said it's hard to say how wide spread this issue is? We see a fair amount on here But a lot of people only join forums or post when they have an issue and not when things are working fine. What seems like a disproportionate number of failures on here may be a real small percentage in the real world?

Something I would like to know is did they change the turbo actuator design in the 2019 trucks? If so that would be a clue that it was a concern for them. If it's the same parts I have in my 2016 I'm guessing the failure rate is pretty low across the fleet?



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post #3 of 35 (permalink) Old 01-15-2020, 10:41 PM
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Yup, recalls are only for safety related issues, and a turbo actuator doesn't qualify.

Best it could be is a service bulletin.

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post #4 of 35 (permalink) Old 01-16-2020, 07:18 AM
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I think it is a well known and widespread issue. I was repeatedly warned by the service techs that it isn't a if but when problem. Despite being told years ago to be ready for it, it caught me off guard last year. Such a stupid, expensive problem to have with relatively low miles, but it is what it is I guess.


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post #5 of 35 (permalink) Old 01-16-2020, 09:31 AM
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You basically have had notice your actuator is failing and to have it looked at so it isn’t a safety issue.

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post #6 of 35 (permalink) Old 01-16-2020, 10:19 AM
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Is the actuator part of the extended drive train warranty??

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post #7 of 35 (permalink) Old 01-16-2020, 10:33 AM
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Quote:
Originally Posted by RammerJam View Post
Is the actuator part of the extended drive train warranty??
I don't think so. I think they look at it as the turbo is, but the actuator isn't.

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post #8 of 35 (permalink) Old 01-16-2020, 10:57 AM
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Quote:
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I don't think so. I think they look at it as the turbo is, but the actuator isn't.
The turbo actuator isn't covered under the emissions warranty, but it isn't excluded by the listing of not-covered components in the MaxCare Ram extended warranty I purchased last year. It does not appear to be covered by the extended powertrain warranty -- only the near-bumper-to-bumper MaxCare, and that might have changed for more recent purchases.

The DPF, SCR, and VGT actuator are the three main reasons I bought the MaxCare, and the terms of that warranty have changed since my purchase to exclude at least the DPF. That service plan doesn't appear to be nearly the deal it was a year ago now.

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post #9 of 35 (permalink) Old 01-16-2020, 10:57 AM
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So not calling this a safety issue is crap try pulling out in traffic and the truck falls flat on its face this happened to me almost got hit from behind and sideswiped by oncoming cars and yes it had been acting up in the few days before this happened and the cost to replace a five thousand dollar bill is BS this should fall under live time emissions
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post #10 of 35 (permalink) Old 01-16-2020, 11:04 AM
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Recalls are for three reasons, safety, an issue that is hurting sales potential, or something cheap that can avoid huge costs later under warranty. Only one that can be forced is a safety recall, the other are purely voluntary. So I guess its only two reasons, Mandated because of safety and saving FCA money, not you.

For issues like this, you see a class action suit if enough fail.

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post #11 of 35 (permalink) Old 01-16-2020, 01:35 PM
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Like any big Corporation, they way death and law suites over cost people always loose
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post #12 of 35 (permalink) Old 01-16-2020, 01:59 PM
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Most actuators fail outside of warranty coverage. Parts are designed to last through warranty coverage Any lasting beyond that is just a bonus and not intentional. The actuator on my 12 lasted for 150k miles. If the actuator on this truck lasts that long i'll be happy. People get mad when they have to replace parts, yet parts break. thats just a fact of life. Back in the 70s a vehicle lasting to 100k miles was a big deal. Now that vehicles tend to last longer and get repaired to last longer, when a part fails after 100k miles of service people suddenly get surprised. Why isn't my old truck with lots of miles in perfect like new shape anymore? this is amazing......

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