So I have an appointment on Monday to get this recall done. I called the dealer several months ago to get on the waiting list for when parts were available. I never heard from them. I called a couple weeks ago and coincidentally I was going to get a call that week . Anyway they set me up with an appointment. I called today to ask a couple questions about the 30k mile service I also had scheduled and she mentioned something about 'welding' for the recall. Admittedly, I thought I was going in for the tail gate recall but apparently I already had that done. So many damn recalls I can't keep track. So after looking into it more I realized how stupid this whole thing is. According to the dealer there isn't a fix for it yet, just a band-aid to get us by which is the weld. If I understand correctly, they are going to check and see if its loose, if it is they are going to replace it with the same exact drag link then weld the nut in place? And if its not loose they will tighten it and then weld it? Or regardless they are going to weld whats on there? I cant get a straight answer from the dealer or FCA
I called the FCA customer service and talked with them. I asked if they would reimburse me if I ordered and installed an aftermarket drag link like Synergy and they said no. I asked if they had a replacement drag link in the works and she said no. All she said was that if they came out with a replacement, then at that time I could get is replaced but could not confirm that would ever happen. Has anyone heard differently??? So basically they said this is our fix for the recall. If this wasn't a part that supposed to be adjustable then I wouldn't care but it is. Who has had mopar reimburse them for the synergy drag link?? My argument for them was; if there isn't a replacement part AND your're telling me that there isn't one being designed then why wouldn't you reimburse me for an actual fix? Welding the nut is a piss poor fix and frankly is laughable to say it is. Loctite would do just as good and I wouldn't have to have someone grind the weld away to adjust the steering if I had to. I am half tempted to have the Synergy one installed and try and get it reimbursed. But I want to know if anyone has actually had it done or not? Iv'e seen people say they are trying but not confirmed that I know of.
Thank you for the help
I called the FCA customer service and talked with them. I asked if they would reimburse me if I ordered and installed an aftermarket drag link like Synergy and they said no. I asked if they had a replacement drag link in the works and she said no. All she said was that if they came out with a replacement, then at that time I could get is replaced but could not confirm that would ever happen. Has anyone heard differently??? So basically they said this is our fix for the recall. If this wasn't a part that supposed to be adjustable then I wouldn't care but it is. Who has had mopar reimburse them for the synergy drag link?? My argument for them was; if there isn't a replacement part AND your're telling me that there isn't one being designed then why wouldn't you reimburse me for an actual fix? Welding the nut is a piss poor fix and frankly is laughable to say it is. Loctite would do just as good and I wouldn't have to have someone grind the weld away to adjust the steering if I had to. I am half tempted to have the Synergy one installed and try and get it reimbursed. But I want to know if anyone has actually had it done or not? Iv'e seen people say they are trying but not confirmed that I know of.
Thank you for the help