!!Uconnect!!! Killin me - Dodge Cummins Diesel Forum
2013-2018 General Discussion General Chit Chat About the 2013 model year differences 6.7L 4th generation Cummins - NO ADVERTISING - Sponsored by: StarLite Diesel

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post #1 of 18 (permalink) Old 11-13-2016, 04:06 PM Thread Starter
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!!Uconnect!!! Killin me

Im having such a difficult time with this system... been on the phone 10+ times trying to intall the update my self. It says the new software is there but still having the same problems. Cannot use my assist button cuz truck has intermittent 3g....Navigation says im somewhere else...most of the time not even on a road... any one else run into this

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post #2 of 18 (permalink) Old 11-13-2016, 04:47 PM
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May need a trip to the dealer then. Would disconnecting the batteries for 20-30 minutes and hooking them back up do any good? I don't know, just an idea. I did my update yesterday actually and it was painless for me. I did it myself in less than 20 minutes.

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post #3 of 18 (permalink) Old 11-13-2016, 05:41 PM
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when did the update come out? whats new on the update if anything? i havent noticed anything wrong with mine.

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post #4 of 18 (permalink) Old 11-13-2016, 07:49 PM
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With my '14 I have to download to a PC, then transfer the file to a 'Thumb drive'. Didn't know the Sprint 3g was even possible. What year is the truck? BTW, a '14 had different software than a '15 or '16.

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post #5 of 18 (permalink) Old 11-13-2016, 08:48 PM
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https://www.cumminsforum.com/forum/20...3-29_my16.html

Did this on my 2016 worked first time. I have heard others have issues too. I formatted my USB dongle to NTFS not fat32 and it took about 45 min I think after the entire update was complete. Like I said mine was 2016 so not sure what year your truck is.

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post #6 of 18 (permalink) Old 11-13-2016, 11:42 PM
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Quote:
Originally Posted by sycoink View Post
Im having such a difficult time with this system... been on the phone 10+ times trying to intall the update my self. It says the new software is there but still having the same problems. Cannot use my assist button cuz truck has intermittent 3g....Navigation says im somewhere else...most of the time not even on a road... any one else run into this

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Like the others said, download the update to a thumb drive with nothing else on it. Plug it in to the media port and it'll start the update. One of the recent updates claimed improvements for the cellular connection, but it's Sprint, so don't expect much.

As for the nav issue, the update probably won't help with that problem, these updates are usually separate from the nav system updates. The maps on your nav are probably a year old and, while I'm sure Ram would love to sell you a map update for $150, it'll still be outdated compared to what's available from Garmin or Google. I'd try the dealer if you're still covered under the bumper-bumper warranty.

Jeff.

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post #7 of 18 (permalink) Old 11-14-2016, 11:11 AM
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I recall the directions saying something file needed to be in Root or / of flash drive and not in a sub directory?

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post #8 of 18 (permalink) Old 11-14-2016, 11:36 AM
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I did the up date and it crashed the head unit. Had to have it replaced. Have heard its been hit and miss. Mine was a miss...
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post #9 of 18 (permalink) Old 12-06-2016, 12:18 PM
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Got a used 2008 ram 2500 last week 4 days ago uconnect wouldn't stop trying to ship voice recognition did all the steps the company said. Now it's in French. I want to shoot it with a shotgun

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post #10 of 18 (permalink) Old 12-06-2016, 01:45 PM
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I am just going to take mine back to the dealer. It freezes and locks me out all the time.
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post #11 of 18 (permalink) Old 12-06-2016, 01:56 PM
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I am just going to take mine back to the dealer. It freezes and locks me out all the time.
I guess a bulletin just came out for it some module problem
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post #12 of 18 (permalink) Old 12-06-2016, 02:40 PM
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I just checked uconnect by my vin and my truck is up-to-date

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