13 Quarts Oil Instead of the Required 12 Quarts - Dodge Cummins Diesel Forum
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post #1 of 34 (permalink) Old 11-17-2019, 02:18 PM Thread Starter
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13 Quarts Oil Instead of the Required 12 Quarts

Hello All,

Your opinions are appreciated. I have a 2011 3500 Laramie 4x4 just turned 71000 miles. It runs good, I like the truck a lot.

I recently had the oil and oil filter changed at the Dealership as I have the oil package change plan. I am allowed (4) oil and oil filter changes within a two year period. I always use the Rotella T6 5W40.

The Dealership always does a good job never no issues. My recent oil change showed 13 Quarts of Rotella T6 instead of the usual 12 Quarts per requirement. I plan on having the Dealership correct the situation on Wednesday. In the meanwhile, could any issue occur until I have the problem resolved? I am only guessing the extra quart of oil is not a major issue in the meanwhile ?

Thanks

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post #2 of 34 (permalink) Old 11-17-2019, 02:23 PM
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Have you checked the oil dipstick to see where you are for level?


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post #3 of 34 (permalink) Old 11-17-2019, 02:23 PM
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A thought if I may: Have you checked the dipstick on a cold engine? I'm sure you have, but did not mention it. If the oil level is good on the dipstick, could it have been a typo by whom ever entered the info. Just a suggestion.

2012 SLT 3500, CCLB, HO, SRW 4x2, 4.10s, 68RFE, Mineral Grey, Pacbrake air springs, Fumoto oil valve, Cat/Cummins Dual Filter kit, Edge CTS Monitor.
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post #4 of 34 (permalink) Old 11-17-2019, 02:29 PM Thread Starter
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Thanks for there reminder about checking the dipstick cold, I meant to add the comment. Anyway, the level is past the full mark 1/2 or so. First thing I did hoping for a typo. No evidence of any oil leaks. One concern is oil saturation with the Crank Case Filter?
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post #5 of 34 (permalink) Old 11-17-2019, 02:30 PM
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Quote:
Originally Posted by Smartdave View Post
Have you checked the oil dipstick to see where you are for level?


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If itís past full, I would drain a little out


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post #6 of 34 (permalink) Old 11-17-2019, 02:35 PM Thread Starter
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Smartdave, I agree.Thanks.
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post #7 of 34 (permalink) Old 11-17-2019, 02:42 PM
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@topdog When I did the first few oil changes on my '12, I observed the oil level to be a 1/2 inch or better above the safe area. I know some may disagree with me, but I do a 11 1/2 quart change.

Doing this, I've found the oil level to be right at the top of the safe area instead of way above it. I had asked the dealership's service manager about the oil level being so far above the full mark on a 12 quart change early on in ownership. Was mentioned to me about doing a 11 quart change, then add what is needed to make the level at the full mark area.

Another thought I have on doing the 11 1/2 quart change is this: My truck is stock, and when it regens, it adds to the oil level on the stick. Using a full 12 quart change, and with regens, the oil level was noticeably higher on the stick. Another reason I do 11 1/2 quart change. Hope that made sense.

The dealer has never performed an oil change on my truck. I know the day may come it becomes to hard, or I become unable to do it. I always thought the dealer wanted premium dollar to do this service. Hope this helps a bit.
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post #8 of 34 (permalink) Old 11-17-2019, 02:54 PM Thread Starter
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camperman,

The issues you point out are good, thanks. Points well taken.

I am familiar with the oil level being above the full mark even when 12 Quarts are in the engine. The issue that concerns me is the Diesel Tech deciding to add 13 Quarts in stead of the required 12 Quarts, after all the Work Order indicates 13 Quarts. I am also concerned the extra quart of oil will cause issues with my Crank Case Filter becoming saturated quicker due to the extra oil.

I get a great deal on the Dealer Oil Service Package. It's (4) Oil Changes that includes (4) Tire Rotations and Greasing the Drive Shaft Fitting. Each oil change is with Rotella T6 5w40 for $270.00 which I think is a great deal.
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post #9 of 34 (permalink) Old 11-17-2019, 03:12 PM
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Can you easily drain a quart out? This comes to mind: If the tech actually did a 13 quart change, will they want to apply one of your 4 oil changes to rectify their mistake? That would be very worthwhile asking when you speak to them.

Yes, $270.00 for 4 oil changes works out to $67.50 per change. I've got $55-$60 in a change doing it my self, plus get rid of the oil. I had asked the selling dealer about this kind of program when I purchased new. The response was "never heard of the such." At any rate, you have a good deal on oil changes. If that was offered here, I believe I'd jump on that too. Sounds like your dealer wants to treat folks decently. Rare trait these days.

2012 SLT 3500, CCLB, HO, SRW 4x2, 4.10s, 68RFE, Mineral Grey, Pacbrake air springs, Fumoto oil valve, Cat/Cummins Dual Filter kit, Edge CTS Monitor.
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post #10 of 34 (permalink) Old 11-17-2019, 03:26 PM
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Draining a qt out isnt too hard on a cold engine, a little messy but doable. Add a fumoto or ez drain valve and its a simple task.
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post #11 of 34 (permalink) Old 11-17-2019, 03:48 PM Thread Starter
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Quote:
Originally Posted by camperman View Post
Can you easily drain a quart out? This comes to mind: If the tech actually did a 13 quart change, will they want to apply one of your 4 oil changes to rectify their mistake? That would be very worthwhile asking when you speak to them.

Yes, $270.00 for 4 oil changes works out to $67.50 per change. I've got $55-$60 in a change doing it my self, plus get rid of the oil. I had asked the selling dealer about this kind of program when I purchased new. The response was "never heard of the such." At any rate, you have a good deal on oil changes. If that was offered here, I believe I'd jump on that too. Sounds like your dealer wants to treat folks decently. Rare trait these days.

camperman,

My Dealer is pretty decent. They have made a few dollars on my behalf with other things lol. The oil change deal is really good in my opinion. If the customer chooses the Rotella T4 15w40 the deal is even cheaper. All in all, I guess the Dealer hopes to make a profit with other needed repairs.
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post #12 of 34 (permalink) Old 11-17-2019, 03:55 PM Thread Starter
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Quote:
Originally Posted by 98whitelightnin View Post
Draining a qt out isnt too hard on a cold engine, a little messy but doable. Add a fumoto or ez drain valve and its a simple task.

98whitelightnin, Thanks good point as well. I had the Fumoto on my previous diesel truck (2002 Power Stroke F350 with the 7.3 made by International -Great Motor) It held 15 Quarts. The Fumoto was very good with keeping the mess under control however the only issue I didn't like was the slow drain. It's just my opinion a fast oil change drain gets all the old stuff out. I don't want the Fumoto in my present truck. But again, you make a good point.
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