UGH!! dealer woes...

[rthrbelsewhere]

Hey Ramtech,
Glad you're in here because i've got a question for you.

I'm at 47k miles on my 06 and I called my "favorite" dealer to talk about the antifreeze flush and fill service. The service guy told me that the antifreeze is 5 year/100,000 mile service and that I didn't need to do it. O.k. Called my 2nd favorite and they told me 50k miles and about $120. Called the original dealer and they told me 50k and $150 bucks. It does get old having to call 3 dealerships to find a constant answer and price but on this one, i struck mud. Any advice on this one?

One more thing, I read that the trani TSB for shifting issues is only covered if you're under warranty, right? They won't cover mine since i'm at 47k and declined their overpriced warranty sale during purchase, correct?

Thanks for helping us make sense of the inconsistencies we face with our local dealers. If you're close by...you can count on a case of your favorite/visit in exchange for my peace of mind.

L8

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'06 Inferno Red 2500 QC, Auto, 285 70 17 BFG AT KO's, Century Ultra Topper, CoolPipe, Icebox w/4091, Amsoil's in da pumpkins and xfer case.

[bamabound]

My truck has been down for 3 weeks at the dealership for a bad frontpump in the tranny .I'm being told ( for 3 weeks now) that there is not 1 pump in the entire country available . To make it worse chrylser will not make any till sept. My truck has been to dealer twice for same front gasket leak. the truck is not 2 years old and can't find parts . I'm going back to a ford

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06 quad patriot blue
96 12v pulling truck

[dirtbike375]

The same thing happened to me. I called to make an appointment to do the tsb. I took it there, they called a day later and siad it was done. They said that everything is ok. They flashed my computer and reprogrammed it. I thought hey if it works its fine with me. I pulled out of the dealership and it was still doing it. I called them when i got home, talked to a service manager, i gave him the tsb #21-009-07, told him what it ws doing and he said it sounds like i was describing what the tsb said. He told me they would do. I dropped it off, waited for it cause it only takes and hour MAX. Its funny cause i talked to the mechanic that did it and he said he GARUNTEES nothing is wrong with my trans. He said that is the way the shift. He said that is the way those trannys shift. Kinda funny cause that fixed the problem i had. The mechanic was dead wrong. I would call and tell them. Just tell them you have like 3 friends that had the same problem and they had this done and it fixed it.

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06 3500 Quad Cab Short Bed SRW, 5.9L, Cat back straight pipe, 2 IN Level Kit, otherwise all stock

[ibcummin]

Dealerships are getting rediculous anymore. What ever happened to good, old fashioned customer service. They should start calling themselves the "Screw ya Dept."

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2005 RAM 3500 H.O4x4, QUAD CAB, LARAMIE Gone but not forgotton!
Replacement: 2008 Nissan Altima SE 3.5.

[dirtbike375]

Its BS, they will give you any excuse in the book. Dont get me wrong, i know that dealerships are business's, and they cant just give stuff away. The way i look at it is that if i just spend 30k on a dodge truck, you better be going to every extreme to make sure i am happy. I own 4 semi trucks and i have actually not bought a truck because of the engine. Customer service has made my decision quite a few times before in purchasing a vehicle. If the truck wasnt in warrenty i would be doing it myself, but they could at least try to impress me.

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06 3500 Quad Cab Short Bed SRW, 5.9L, Cat back straight pipe, 2 IN Level Kit, otherwise all stock

[rhombus99]

Hey all - new to the forum, but not new to diesels, and I'm still stuck.

My son-in-law has a 2008 RAM with the 6.7L. I think he has about 25K miles. recently, it died and would not restart. The dealer is refusing to repair it. First they're saying the sulphur content is too high, but they're only quoting 25ppm. And I know he buys ulsd, mostly from Kroger's.

Then, they told him the particulate filter was clogged, and he has to pay for that. THEN they said he idles it too much. And on and on.

The net is, they want over $8K to repair. Is there anything anyone knows he can do? This is nuts......

Thanks.

[06BANKSBOY]

Originally Posted by rhombus99

Hey all - new to the forum, but not new to diesels, and I'm still stuck.

My son-in-law has a 2008 RAM with the 6.7L. I think he has about 25K miles. recently, it died and would not restart. The dealer is refusing to repair it. First they're saying the sulphur content is too high, but they're only quoting 25ppm. And I know he buys ulsd, mostly from Kroger's.

Then, they told him the particulate filter was clogged, and he has to pay for that. THEN they said he idles it too much. And on and on.

The net is, they want over $8K to repair. Is there anything anyone knows he can do? This is nuts......

Thanks.

Fix whatevers wrong with tthe fuel system (possibly just a filter) and get a DPF & EGR Delete kit....

Problem solved.

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2006 2500 CTD Laramie, 4X4, QCSB, Suncoast 48RE, A Little More Fuel, A little more air