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Old 11-02-2009, 04:39 PM   #1 (permalink)
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Tech Calls to my cell

Yet again I have been getting some phone calls at extreme hours of the night. Not only late but people who call, hang up and call back 30-45 seconds and never leave a message. Respect that I have a family and things to do as well even during work hours. I am more than happy to help you. And it is my job. But there is an entire nation calling that phone for technical support and I am on the phone most of the time. Call me once and leave a message. I will call you back. If I don't and it is an emergency. Give it some time and call me back. Don't continue to dial, hang up and dial over and over. Thanks everyone.

Also: This is for AirDog issues and questions only. Not to find out if your vp is going bad and how to check. Those calls are for the shops or to take the truck and have them diagnose. If your pump is working fine PLEASE do not call me and ask me to run you through every fuse and wire in the truck. As much as I would love to. My job is to find out if our product is working correctly or not. That is it. I CANNOT advise you how to fix anything else on the truck anyways. Company policy. Don't think I am a prick when I refuse. Understand I have to lookout for my own job. If I tell you to fix something other than our product. And i tell you wrong or you do it wrong and break it. My company is responsible. I will NOT put my job on the line. Thanks again.

Last edited by 2Tone12V : 11-02-2009 at 04:51 PM.
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Old 11-05-2009, 01:26 PM   #2 (permalink)
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I called and left a message yesterday

James
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Click Here For 6.7L DPF Delete Packages and Tuners!
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Authorized H&S Performance, Smarty, AirDog, Grand Rock Stacks, Edge/Superchips, Quadzilla, Isspro, Diablosport, Spartan Tech, Valair Clutches, S&B Filters, Flo Pro and many of the leading names in the industry!

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Old 11-06-2009, 12:59 PM   #3 (permalink)
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Originally Posted by Rollin Smoke Diesel View Post
I called and left a message yesterday

James
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Ya ya I talked to you!
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Old 11-06-2009, 01:26 PM   #4 (permalink)
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Maybe you should turn your phone off at night
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Old 11-06-2009, 01:43 PM   #5 (permalink)
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maybe you should hire some midgets as customer service
reps after 8pm


i think beerplay was looking for a job.
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Old 11-13-2009, 09:44 AM   #6 (permalink)
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maybe you should hire some midgets as customer service
reps after 8pm


i think beerplay was looking for a job.
I guess if you can find some that know a bit about diesel trucks and lift pumps. I'm game.
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