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Old 03-20-2012, 02:33 PM   #1 (permalink)
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Thumbs-up for customer service!

So I bought a set of LT295-70-17 Hankook Dynapro ATM RF10s from DTD, and received them Friday. Had them mounted and spin balanced Saturday, and I was getting a lot of vibration. Went back today to have them roadforce balanced, and found that two of the four had excessive runout.

One was so bad, it is probably only suitable for use as a tire swing or burn pit fodder

Called DTD and they are shipping two new tires out and emailing me return labels to return the two bad ones. Although it is a bit painful to pay multiple times for mounting and balancing (at $150 so far) I do appreciate that they are shipping replacements hassle-free.

Hopefully these next two are ok.....
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Old 03-27-2012, 01:11 PM   #2 (permalink)
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Sorry to hear about your trouble wallacemf. I hope you have everything taken care of now. Let us know if there is anything else we can do.
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