My truck is in the shop again!

zigfreed · 07-22-2008, 06:43 AM

I took my truck in on friday to Chapman Dodge. They read the codes and told me they did not have a diesel mechanic available to do any work so I picked the truck up after lunch. I have to remeber to ask if they have diesel mechanic available before I take the truck in. You would think that when a guy with a diesel calls in to schedule an appointment they would check for the avaialbility of the appropriate mechanic. Ugh!!

My truck went back in yesterday. I am now driving a Chrysler Sebring. I am glad that I did not buy one of these "pos." When I dropped the truck off I told them I needed the truck back by Friday because I was planning to goto TX and pick up a trailer. They called me before lunch to tell me that they were waiting on parts to be delivered and that they would not be done until Friday.

The problem. I noticed that valve on the passenger side of the EGR system had soot all over it. The service manager told me that was the reason the CEL was on.

__________________
2007.5; 6.7;6 speed auto; Laramie; Mega Cab;4X4;3500;Pullrite 24k; Stock until I am out of Warranty.
2008 Heartland Razor 3212sb

Last edited by zigfreed : 07-22-2008 at 06:51 AM.

FF/PM1374 · 07-22-2008, 07:20 AM

zigfreed: Its sounds like the same problem I had a couple of weeks ago when they replaced my turbo, and cleaned out the EGR. They found a crack in the cooler bypass assembly. What codes is your truck showing? Mine showed a p2262 code.

__________________
2008 Ram 2500 Quad Cab 6.7L 6 Speed Auto 4x4 Laramie White Sunroof, Heated Leather Bucket Seats, Anti-Spin Diff., Chrome Tubular Side Steps, Splash Guards,

zigfreed · 07-22-2008, 10:53 PM

I am not sure what code is showing. I will let you know when I get the truck back.

__________________
2007.5; 6.7;6 speed auto; Laramie; Mega Cab;4X4;3500;Pullrite 24k; Stock until I am out of Warranty.
2008 Heartland Razor 3212sb

***slagburn*** · 07-22-2008, 11:02 PM

Quote:

Originally Posted by zigfreed

I have to remeber to ask if they have diesel mechanic available before I take the truck in.

Do what I did the last time I called - ask if the competent diesel mechanic will available when you take the truck in - I remember the service guy going 'hmmmmmm competent...."

__________________
07.5, 6.7, Auto, QC, 4x4, Lots of gauges - ISSPRO (Pyro, Boost, Trans Temp) PriCol Optix (Fuel Pressure Lift/Rail) AutoMeter (Oil Pressure) - Dynatrac Free-Spin Hub Conversion Kit - RETRAX bed cover - homebrew shaved bluetec badge - plugged up EGR - Baldwin BF1212 water separator and CAT 1R0750 fuel filter - MSD Dashhawk - Baldwin B164 Bypass Filter

Flattman · 07-22-2008, 11:11 PM

Hey Zig, I remember seeing at my dealer in Phoenix that the diesel department was going to be closed last week so they could attend a conference on the "Sprinter" vans. The diesel tech there rescheduled though because they were offering a class at another time.

I was also shocked to think there would be nobody in the diesel department for a week. I know that doesn't fly where I work...

__________________
2007.5 - 6.7 - 4X4 - 6-Speed Auto - Inferno Red - Big Horn Edition - Quad Cab - Edge Insight w/Pyro - P2262 TEST DUMMY - 2ND TURBO CLUB

hmathews · 07-23-2008, 01:04 PM

This happened to me. The second time I had the CEL, I took it to a dealer near me; they took the vehicle in, checked it out and told me it needs to be taken to another dealer because they don't have a diesel technician on board. I thought that was crazy. Why would they take the truck in if they don't have a diesel tech? I guess all in all it was fine as I took it to another dealer and now I am a regular visitor at the second dealer (for CEL of course...)...

__________________
2007.5 RAM 2500 MegaCab (Black), 6.7L Cummins... Auto, Truck came with no DPF and EGR, MP-8, S&B CAI

spoolin'up · 07-23-2008, 04:38 PM

Even the 'competent', cummins certified diesel mechanics sometimes look at working on the 6.7 as pretty much the same as working on an alien flying saucer that they don't have the manual to. But for sure you need to ask the dealer you're going to if they have a cummins certified tech. The days when the smartest guy in the shop can wing it without the proper training are over. Honestly, given that this truck is pretty much the flagship vehicle that Chrysler sells, I think they shouldn't give a 5 star rating unless the place has a cummins certified tech.

__________________
2007.5 3500 Laramie MegaCab 4x4 SRW 68RFE

07-22-2008, 06:43 AM	#1 (permalink)
zigfreed Cummins Fanatic Join Date: Apr 2008 Location: AZ Posts: 120 zigfreed's Truck Pics	My truck is in the shop again! I took my truck in on friday to Chapman Dodge. They read the codes and told me they did not have a diesel mechanic available to do any work so I picked the truck up after lunch. I have to remeber to ask if they have diesel mechanic available before I take the truck in. You would think that when a guy with a diesel calls in to schedule an appointment they would check for the avaialbility of the appropriate mechanic. Ugh!! My truck went back in yesterday. I am now driving a Chrysler Sebring. I am glad that I did not buy one of these "pos." When I dropped the truck off I told them I needed the truck back by Friday because I was planning to goto TX and pick up a trailer. They called me before lunch to tell me that they were waiting on parts to be delivered and that they would not be done until Friday. The problem. I noticed that valve on the passenger side of the EGR system had soot all over it. The service manager told me that was the reason the CEL was on. __________________ 2007.5; 6.7;6 speed auto; Laramie; Mega Cab;4X4;3500;Pullrite 24k; Stock until I am out of Warranty. 2008 Heartland Razor 3212sb Last edited by zigfreed : 07-22-2008 at 06:51 AM.

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07-22-2008, 07:20 AM	#2 (permalink)
FF/PM1374 Cummins Fan Join Date: Jan 2008 Location: Wooster,Ohio Posts: 50 FF/PM1374's Truck Pics	zigfreed: Its sounds like the same problem I had a couple of weeks ago when they replaced my turbo, and cleaned out the EGR. They found a crack in the cooler bypass assembly. What codes is your truck showing? Mine showed a p2262 code. __________________ 2008 Ram 2500 Quad Cab 6.7L 6 Speed Auto 4x4 Laramie White Sunroof, Heated Leather Bucket Seats, Anti-Spin Diff., Chrome Tubular Side Steps, Splash Guards,

07-22-2008, 10:53 PM	#3 (permalink)
zigfreed Cummins Fanatic Join Date: Apr 2008 Location: AZ Posts: 120 zigfreed's Truck Pics	I am not sure what code is showing. I will let you know when I get the truck back. __________________ 2007.5; 6.7;6 speed auto; Laramie; Mega Cab;4X4;3500;Pullrite 24k; Stock until I am out of Warranty. 2008 Heartland Razor 3212sb

07-22-2008, 11:11 PM	#5 (permalink)
Flattman Cummins Nut Join Date: Oct 2007 Location: Phoenix, Arizona Posts: 302 Flattman's Truck Pics	Hey Zig, I remember seeing at my dealer in Phoenix that the diesel department was going to be closed last week so they could attend a conference on the "Sprinter" vans. The diesel tech there rescheduled though because they were offering a class at another time. I was also shocked to think there would be nobody in the diesel department for a week. I know that doesn't fly where I work... __________________ 2007.5 - 6.7 - 4X4 - 6-Speed Auto - Inferno Red - Big Horn Edition - Quad Cab - Edge Insight w/Pyro - P2262 TEST DUMMY - 2ND TURBO CLUB

07-23-2008, 01:04 PM	#6 (permalink)
hmathews Cummins Nut Join Date: May 2008 Location: TX Posts: 374 hmathews's Truck Pics	This happened to me. The second time I had the CEL, I took it to a dealer near me; they took the vehicle in, checked it out and told me it needs to be taken to another dealer because they don't have a diesel technician on board. I thought that was crazy. Why would they take the truck in if they don't have a diesel tech? I guess all in all it was fine as I took it to another dealer and now I am a regular visitor at the second dealer (for CEL of course...)... __________________ 2007.5 RAM 2500 MegaCab (Black), 6.7L Cummins... Auto, Truck came with no DPF and EGR, MP-8, S&B CAI

07-23-2008, 04:38 PM	#7 (permalink)
spoolin'up Cummins Fanatic Join Date: Jun 2008 Location: Rustville, MI Posts: 128 spoolin'up's Truck Pics	Even the 'competent', cummins certified diesel mechanics sometimes look at working on the 6.7 as pretty much the same as working on an alien flying saucer that they don't have the manual to. But for sure you need to ask the dealer you're going to if they have a cummins certified tech. The days when the smartest guy in the shop can wing it without the proper training are over. Honestly, given that this truck is pretty much the flagship vehicle that Chrysler sells, I think they shouldn't give a 5 star rating unless the place has a cummins certified tech. __________________ 2007.5 3500 Laramie MegaCab 4x4 SRW 68RFE