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Old 05-20-2010, 01:26 AM   #1 (permalink)
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Trailer brake controller

well i have had my truck for about a week now and i finally hooked the trailer up to it. i plugged the trailer harness into the bumper and check the EVIC to see if it was connected and it showed that i was, then a message popped up saying "service trailer brake system" and a little red picture of a trailer with a line through it(not connected?) popped up, i cant find this picture in the owners manual or how to fix it. i checked the running light, brake light, left and right turn signal and the brakes on the trailer and they all work. i scrolled down to the Brake control screen on the EVIC and it shows the white picture with the trailer and no line through it(connected? also unplugged trailer then shows then line, plugged back in and line goes away)and shows the bar graph adjusting when i brake. i drove with the trailer about 30 miles with all lights and brakes working and the message is still there. now EVERY TIME i start the truck up without the trailer connected i still get the "service trailer brake system" and the picture with the red trailer with the line though it. Has this happened to anyone else? would anyone happen to know how to clear this message?

Sorry for the long message

thanks, brandon
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Old 05-21-2010, 01:40 AM   #2 (permalink)
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no one has any ideas or guess?
i went to the dealer where i got my trailer and hooked up to a new trailer and the same message appeared, so that leads me to believe that it is a problem with the truck and not the trailer. i also checked the fuses on the truck that pertain to trailer towing and none where blown. still odd that every thing works and this message show up.
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Old 05-21-2010, 01:59 AM   #3 (permalink)
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Sounds like a defect in the actually brake controller to me. Take it to the dealer.
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Old 05-21-2010, 04:01 PM   #4 (permalink)
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Just hooked up my fifth wheel, same error as yours. My neighbor pulled up his truck and hooked up to my trailer it is fine. It definitely is the truck/controller, and you are not alone. My 2010 is 2 weeks old.

I am taking mine in early next week, will get back to with what they come up with, please do the same.

Hope this helps out some.
Ian
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Old 05-21-2010, 07:18 PM   #5 (permalink)
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I read somewhere there was some problems and when the brake controller was replaced at the dealership it fixed the problem.
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Old 05-22-2010, 01:18 PM   #6 (permalink)
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Yeah, I just discovered this today, although the trailer I am dragging is a pile. Was ok for about 3 miles, but then I hit some bumps in the road and the thing chimed. Thought the cable popped out, but it wasn't that.

Annoying as hell the damn chime every time I hit a bump. Wish there was a "STFU" button on the dash.
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Old 05-23-2010, 01:43 AM   #7 (permalink)
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thanks for the replies, im glad im not the only one with this problem. i just got back from a trip pulling the trailer and everything on the trailer work as it should, but the brake controller says the same.
ill be taking mine in to the dealer this week also. i too will report that they say.
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Old 05-23-2010, 01:50 AM   #8 (permalink)
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No problems with mine yet. Pulled my 5th wheel for the first time this weekend and it worked fine.
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Old 05-23-2010, 02:13 AM   #9 (permalink)
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I've not pulled mine yet but I'm hooking it up to bring home from storage in a couple days. This is not good news for me to read. I've got a 2 week trip coming up very soon and I really don't have time to be jackin around trying to make a new truck work right.

Thanks for the heads up.


That's good to hear 3500... maybe I'll get lucky.
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Old 05-26-2010, 11:17 PM   #10 (permalink)
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i took my truck in today and they told me i had a few check codes in the brake controller and all they did was clear the codes and reset the brake controller. i will hook up to the trailer tomorrow and report back my finding.
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Old 05-26-2010, 11:23 PM   #11 (permalink)
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is this the first time dodge has an integrated controller?
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Old 05-26-2010, 11:27 PM   #12 (permalink)
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i believe so. this is my 4th dodge truck and the first time i have seen it as a factory option, but not 100% sure. possibly a dealer option in the past?
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