HVAC Blend/Mode door issues revisited. Recall? You call!
There have been a rash of mode/blend doors breaking. The fix is NOT cheap at the dealer, nor is it a simple fix. The price at Heater Treater
isn't too bad but that's beside the point.
I, and others on this site feel it is a safety issue that Dodge should address, not us. The mode door problem(it's the Mode door 1 that usually breaks first, but the other three WILL break too) will cause the door to direct air to the floor and away from the windshield and in bad weather you can't see or keep the windshield un-fogged until the truck is nice and warm! I don't have thirty minutes to idle the truck to warm the cab. Do you?
Call this number, 1-800-424-9393, and have your name, address, phone number(in case you get cut off while filling the complaint) and your truck make and VIN number. It only takes five minutes.
The guy I talked to at NHTSA said there had been "some" other complaints on this issue but the "engineers" who decide whats a safety issue or not have not looked into it. He also said "it would most likely be a safety issue". The more folks who complain the better the chances of having them look into it and issue a recall
If they do recall this whoever has paid money will/should be reimbursed as long as they still have a copy of a receipt for parts and or work done. Even if you threw the receipt away call anyway to help others out.
Debadged Deep Molten Red 04.5 2500ST, 325/600, 48 RE, 373's, gauges, Smarty Revo, line-X, Buckstop, Warn 16.5, H2 rims w/315's, EMS hubs...
Last edited by shiftless; 02-08-2012 at 12:57 PM.