Warrantee - Page 2

hotdog · 08-08-2007, 12:41 AM

Quote:

Originally Posted by mdcody101

it's 5/ 100,000 Everyone that has owned a diesel knows it. Customer service with Dodge is very very good as long as you don't get an attitude with them the second you get an attitude they are no longer nice

5/100,000 or 7/100,000 — the argument has nothing to do with the duration of the Cummins Diesel Engine Limited Warranty but rather when the warranty begins. The Warranty Information Booklets for, at least, model years 1999-2002 explicity state in elementary school English that the Basic Warranty and the Cummins Diesel Engine Limited Warranty run consecutively rather than concurrently.

A read of Code of Federal Regulations, Title 16, Part 701 as well as the appropriate Warranty Information Booklet should give any Cummins/Ram owner an unbiased interpretation of their various warranties.

Asking DaimlerChrysler to interpret the warranty is like asking the fox to guard the henhouse.

-Thomas

DIESEL_COP · 01-11-2009, 06:34 PM

After reading an old TDR link some one replied with I located Thomas' post on that site, which unfortunatly I do not subscribe to, so I can't get in to P/M him from there. However, I believe he is on Cummins Foum under Hotdog. If any one subscribes to TDR could you P/M him for me?

Anyway, on with my story, after my posts I sent numerous letters to Dodge requesting money back under the Warranty, they denied it all the times. I sent a demand letter based on Thomas' through a lawer and it was denied, the Nebraska Attorney General sent numerous on my behalf until Dodge simply wrote back that no further letters sent to them would be read.

Well, I decided to file in small claims court as no lawyers are allowed in those proceeding here, I figured I would have the edge. The judge ruled in my favor! Unfortunatly for me Dodge appealed to district court and I lost, plus have to pay Dodge's filing fees for the appeal, another 115.00 down the drain..

Now I am confronted with possibly appealing it to a appeals court, this is where I need some help. If I can get ahold of Thomas and speak to a lawyer, I could possibly have his records brought forth in the proceeding (notorized) and show them that Dodge has paid claims before that were outside the magical 7/100,000 and are just stonewalling. As a matter of fact the lawyer for Dodge called me and said they would pick up the fee I was carged (115.00) if I just dropped it. I have until Friday of next week to submit my paperwork if anyone knows him pass along my request if you would. Maybe if I get this through there will be hopes for all you who got pressed out of coverage before.

__________________
2003, NV5600, no muff, stripped torque tube, Edge Juice W/ Attitude

mdcody101 · 01-11-2009, 08:38 PM

Diesel Cop you have a 2003 which is a 3rd gen truck which only has a 5 year/ 100,000 mile warranty that starts from day 1 of the truck. Dodge has the right to choose to help customers or to not help customers after the warranty expires. It is total up to them on what they want to cover and not cover.

__________________
Don't own one just make a living off working on them

macko300exc · 01-11-2009, 10:17 PM

you have to go to the dealer WITHIN 30 days of the title bing transfered, it cost $100. But heres the catch, you can only transfer the warranty to the second owner, if you are the third owner you WILL HAVE NO WARRANTY. i found that out, dealer took a truck in on trade, guy bought it and transfered warranty, guy had truck repoed. i bought it and since i was third owner, NO WARRANTY. sucks but thats life. luckily i work for international and we work on Cummins, Caterpillar, Detroit, and International engines, service manager already warrantied a set of injectors for me.

__________________
04.5 Silver 3500 Quad Cab, Long Bed, Dually, 4X4, NV 5600, Intake Horn, Bully Dog Triple Dog, High Idle, FASS 150/150And A MANIAC Behind The Wheel!

OHIO COAL ROLLERS

***Dreadnaught*** · 01-11-2009, 10:28 PM

Quote:

Originally Posted by BBRam

I believe the 7/100,000 on the engine starts at 0 just like the 3/36,000.

it starts at the end of the 36 mo or 36k whichever comes first.

__________________
2004.5 Dodge Ram 3500 4x4 4 door, Short bed, Auto, 315X70 R17 Hankook RF10's, Recon Cab lights.
Silencer MIA, S&B CAI, 5" Expandit TBE, DiPricol (EGT, Boost, Pyro), Edge J/A, Air Dog DF-165

RP, FP, and Studs on the way.

mdcody101 · 01-11-2009, 10:41 PM

on an 03 and new it is 5/100,000 which starts on day one

__________________
Don't own one just make a living off working on them

***Dreadnaught*** · 01-11-2009, 11:27 PM

my warranty manual says that it starts the day the 3yr 36k ends.

__________________
2004.5 Dodge Ram 3500 4x4 4 door, Short bed, Auto, 315X70 R17 Hankook RF10's, Recon Cab lights.
Silencer MIA, S&B CAI, 5" Expandit TBE, DiPricol (EGT, Boost, Pyro), Edge J/A, Air Dog DF-165

RP, FP, and Studs on the way.

mdcody101 · 01-12-2009, 12:07 AM

trust me it doesn't

__________________
Don't own one just make a living off working on them

DIESEL_COP · 01-12-2009, 06:22 PM

I understant that is what they want you to believe, however they wrote the warranty and the judge saw the problems, unfortunatly I am not a lawyer and they had one at the appeal and I lost. Anyone have any contact with hotdog/Thomas (from TDR)

__________________
2003, NV5600, no muff, stripped torque tube, Edge Juice W/ Attitude

hotdog · 01-12-2009, 07:09 PM

Quote:

Originally Posted by DIESEL_COP

. . .Anyone have any contact with hotdog/Thomas (from TDR)

I do. I just brought the post you're3 interested in to the top of the stack. I thgink non-TDR members can see the first five posts/threads in a forum. Try the two links below:

The First Link

The Second Link

Hope one of the links works for you.

-Thomas

***Dreadnaught*** · 01-12-2009, 10:02 PM

guys, read your warranty books. for the 2004.5 model truck, it clearly states that the cummins engine warranty begins when the 3yr 36k ends.

__________________
2004.5 Dodge Ram 3500 4x4 4 door, Short bed, Auto, 315X70 R17 Hankook RF10's, Recon Cab lights.
Silencer MIA, S&B CAI, 5" Expandit TBE, DiPricol (EGT, Boost, Pyro), Edge J/A, Air Dog DF-165

RP, FP, and Studs on the way.

DBLR · 01-13-2009, 02:27 PM

As I have had it explained to me the Cummins warranty ends when the OD reads 100,000 miles no if and ans or buts. The part of the Cummins starting after 3/36 is so that during the first 3/36 period you don't have to pay the $100.00 deductible like you do after the 3/36 dodge warranty ends.

__________________
2006 Ram 2500 Big Horn Edition Auto 5.9L Mineral Gray Met. Quad Cab SB 4X4 SRW 3.73's

01-11-2009, 06:34 PM	#14 (permalink)
DIESEL_COP Newbie Join Date: Jul 2007 Posts: 15 Thanks: 0 Thanked 0 Times in 0 Posts DIESEL_COP's Truck Pics	I won, well sort of. After reading an old TDR link some one replied with I located Thomas' post on that site, which unfortunatly I do not subscribe to, so I can't get in to P/M him from there. However, I believe he is on Cummins Foum under Hotdog. If any one subscribes to TDR could you P/M him for me? Anyway, on with my story, after my posts I sent numerous letters to Dodge requesting money back under the Warranty, they denied it all the times. I sent a demand letter based on Thomas' through a lawer and it was denied, the Nebraska Attorney General sent numerous on my behalf until Dodge simply wrote back that no further letters sent to them would be read. Well, I decided to file in small claims court as no lawyers are allowed in those proceeding here, I figured I would have the edge. The judge ruled in my favor! Unfortunatly for me Dodge appealed to district court and I lost, plus have to pay Dodge's filing fees for the appeal, another 115.00 down the drain.. Now I am confronted with possibly appealing it to a appeals court, this is where I need some help. If I can get ahold of Thomas and speak to a lawyer, I could possibly have his records brought forth in the proceeding (notorized) and show them that Dodge has paid claims before that were outside the magical 7/100,000 and are just stonewalling. As a matter of fact the lawyer for Dodge called me and said they would pick up the fee I was carged (115.00) if I just dropped it. I have until Friday of next week to submit my paperwork if anyone knows him pass along my request if you would. Maybe if I get this through there will be hopes for all you who got pressed out of coverage before. __________________ 2003, NV5600, no muff, stripped torque tube, Edge Juice W/ Attitude

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01-11-2009, 08:38 PM	#15 (permalink)
mdcody101 TECH SPECIALIST Join Date: Jul 2007 Location: Minnesota Posts: 378 Thanks: 0 Thanked 2 Times in 2 Posts mdcody101's Truck Pics	Diesel Cop you have a 2003 which is a 3rd gen truck which only has a 5 year/ 100,000 mile warranty that starts from day 1 of the truck. Dodge has the right to choose to help customers or to not help customers after the warranty expires. It is total up to them on what they want to cover and not cover. __________________ Don't own one just make a living off working on them

01-11-2009, 10:17 PM	#16 (permalink)
macko300exc Cummins Nut Join Date: Dec 2007 Location: Mentor, Ohio Posts: 487 Thanks: 0 Thanked 8 Times in 8 Posts macko300exc's Truck Pics	you have to go to the dealer WITHIN 30 days of the title bing transfered, it cost $100. But heres the catch, you can only transfer the warranty to the second owner, if you are the third owner you WILL HAVE NO WARRANTY. i found that out, dealer took a truck in on trade, guy bought it and transfered warranty, guy had truck repoed. i bought it and since i was third owner, NO WARRANTY. sucks but thats life. luckily i work for international and we work on Cummins, Caterpillar, Detroit, and International engines, service manager already warrantied a set of injectors for me. __________________ 04.5 Silver 3500 Quad Cab, Long Bed, Dually, 4X4, NV 5600, Intake Horn, Bully Dog Triple Dog, High Idle, FASS 150/150And A MANIAC Behind The Wheel! OHIO COAL ROLLERS

01-11-2009, 10:41 PM	#18 (permalink)
mdcody101 TECH SPECIALIST Join Date: Jul 2007 Location: Minnesota Posts: 378 Thanks: 0 Thanked 2 Times in 2 Posts mdcody101's Truck Pics	on an 03 and new it is 5/100,000 which starts on day one __________________ Don't own one just make a living off working on them

01-11-2009, 11:27 PM	#19 (permalink)
*Dreadnaught* Poor Man Built Join Date: Oct 2008 Location: Pinckney, Mi Posts: 1,722 Thanks: 15 Thanked 36 Times in 30 Posts Dreadnaught's Truck Pics	my warranty manual says that it starts the day the 3yr 36k ends. __________________ 2004.5 Dodge Ram 3500 4x4 4 door, Short bed, Auto, 315X70 R17 Hankook RF10's, Recon Cab lights. Silencer MIA, S&B CAI, 5" Expandit TBE, DiPricol (EGT, Boost, Pyro), Edge J/A, Air Dog DF-165 RP, FP, and Studs on the way.

01-12-2009, 12:07 AM	#20 (permalink)
mdcody101 TECH SPECIALIST Join Date: Jul 2007 Location: Minnesota Posts: 378 Thanks: 0 Thanked 2 Times in 2 Posts mdcody101's Truck Pics	trust me it doesn't __________________ Don't own one just make a living off working on them

01-12-2009, 06:22 PM	#21 (permalink)
DIESEL_COP Newbie Join Date: Jul 2007 Posts: 15 Thanks: 0 Thanked 0 Times in 0 Posts DIESEL_COP's Truck Pics	I understant that is what they want you to believe, however they wrote the warranty and the judge saw the problems, unfortunatly I am not a lawyer and they had one at the appeal and I lost. Anyone have any contact with hotdog/Thomas (from TDR) __________________ 2003, NV5600, no muff, stripped torque tube, Edge Juice W/ Attitude

01-12-2009, 10:02 PM	#23 (permalink)
*Dreadnaught* Poor Man Built Join Date: Oct 2008 Location: Pinckney, Mi Posts: 1,722 Thanks: 15 Thanked 36 Times in 30 Posts Dreadnaught's Truck Pics	guys, read your warranty books. for the 2004.5 model truck, it clearly states that the cummins engine warranty begins when the 3yr 36k ends. __________________ 2004.5 Dodge Ram 3500 4x4 4 door, Short bed, Auto, 315X70 R17 Hankook RF10's, Recon Cab lights. Silencer MIA, S&B CAI, 5" Expandit TBE, DiPricol (EGT, Boost, Pyro), Edge J/A, Air Dog DF-165 RP, FP, and Studs on the way.

01-13-2009, 02:27 PM	#24 (permalink)
DBLR Diesel Head Join Date: Jan 2007 Location: North Iowa Posts: 1,555 Thanks: 2 Thanked 13 Times in 11 Posts DBLR's Truck Pics	As I have had it explained to me the Cummins warranty ends when the OD reads 100,000 miles no if and ans or buts. The part of the Cummins starting after 3/36 is so that during the first 3/36 period you don't have to pay the $100.00 deductible like you do after the 3/36 dodge warranty ends. __________________ 2006 Ram 2500 Big Horn Edition Auto 5.9L Mineral Gray Met. Quad Cab SB 4X4 SRW 3.73's