Any warranty problems with your new 2013? - post here - Dodge Cummins Diesel Forum
2013+ General Discussion General Chit Chat About the 2013 model year differences 6.7L 4th generation Cummins - NO ADVERTISING

Closed Thread
 
LinkBack Thread Tools Display Modes
post #1 of 139 (permalink) Old 04-22-2013, 09:19 AM Thread Starter
Cummins Enthusiast
 
Join Date: Feb 2012
Location: North Georgia
Posts: 266
Thanks: 29
Thanked 63 Times in 41 Posts
iTrader Score: 0 reviews
Any warranty problems with your new 2013? - post here

Since I had to bring my truck to the dealer for some warranty repairs, I thought I wouold see if I was the only one that has had these problems.

Upon delivery, one of the Blue LED lights in the door did not work: corrected by dealer

At 1228 miles my Engine light came on while on the interstate: Dealer reset it and said they could not identify the problem nor could it be diagnosed over the Uconnect.

Several times during my last haul the Radio and HVAC controls would act up: Lost my Sirius subscription twice, a/c come on and not shut off even with the hard controls. Fan speed would run up & down, screen blank out. I knew something was up so I had the dealler check it and showwed them a video I took of the problem in action. Dealer tryed to check it. They said when they hooked it up for diagnostic, the radio completely failed. I'm waiting on a new one that was ordered as I type this post.

At 2072 miles I got an EVIC warning saying "Exhaust Filter 100% Full, Drive at Highway Speeds to Remedy" Odd thing was I had been on the highway for 10 hours straight when this happened. I punched the throttle one good time and it cleared the message. The dealer said they didn't see any sign of an issue and was checking to see if these 2013 trucks regen when the exhaust is 100% full and tell you, or regen like the previous models unseen. He said he would have an answer to tell me and his techs sometime today. Can anyone answer that?

Heres a couple of pics documentating the issues


2015 2500 Laramie Mega 4x4 - Blue Streak/Silver, 2013 2500 Laramie Mega 4x4, SOLD@88,000
2011 Ram 3500 G56 - Manufacturer buyback after 2 broken tie rods @ 48,000, 1999 Ram 2500 - SOLD @ 265,000, 2003 Ram 3500 - SOLD @ 178,000, 2006 Ram 2500 - SOLD @ 286,000.
BigBlueMega is offline  
Sponsored Links
Advertisement
 
The Following User Says Thank You to BigBlueMega For This Useful Post:
daMonk (09-17-2013)
Sponsored Links
Advertisement
 
post #2 of 139 (permalink) Old 04-22-2013, 09:25 AM
Dae
Diesel Head
 
Dae's Avatar
 
Join Date: Mar 2007
Location: Ceciltucky, MD
Posts: 1,975
Thanks: 390
Thanked 440 Times in 317 Posts
iTrader Score: 0 reviews
Thanks for the update! I know these new radios are causing all kinds of havoc on the 1500s. There are guys getting their radio replaced because the radio is leaving a light on and causing the battery to drain over night... As nice as these new radios are, I think it's going to take them a while to get the kinks worked out because they're integration into the rest of the vehicle.
Dae is offline  
post #3 of 139 (permalink) Old 04-23-2013, 03:20 PM Thread Starter
Cummins Enthusiast
 
Join Date: Feb 2012
Location: North Georgia
Posts: 266
Thanks: 29
Thanked 63 Times in 41 Posts
iTrader Score: 0 reviews
Replacement radios on backorder with no idea of a ship date. Climate control wont function until its replaced. This might get ugly. Holy $h*# I'm bent

2015 2500 Laramie Mega 4x4 - Blue Streak/Silver, 2013 2500 Laramie Mega 4x4, SOLD@88,000
2011 Ram 3500 G56 - Manufacturer buyback after 2 broken tie rods @ 48,000, 1999 Ram 2500 - SOLD @ 265,000, 2003 Ram 3500 - SOLD @ 178,000, 2006 Ram 2500 - SOLD @ 286,000.
BigBlueMega is offline  
post #4 of 139 (permalink) Old 04-23-2013, 04:01 PM
Diesel Head
 
Join Date: Jul 2007
Location: San Antonio, Texas
Posts: 1,107
Thanks: 90
Thanked 120 Times in 99 Posts
iTrader Score: 0 reviews
I hate how things have become so proprietary with these trucks.

2013 2500 crew 4x4 3.42 Lonestar
sking is offline  
post #5 of 139 (permalink) Old 04-23-2013, 09:52 PM
Diesel Freak
 
MQQSE's Avatar
 
Join Date: Jun 2012
Posts: 875
Thanks: 346
Thanked 274 Times in 177 Posts
iTrader Score: 0 reviews
Hmmm, maybe it's not so bad having a 12 with not one single issue to date and 20,000 miles. I also have a 2016 and it's running great as well

2019 Mega Cab Laramie 4x4 loaded including sunroof - 4.10 Gear Pulling Monster...
MQQSE is offline  
The Following 2 Users Say Thank You to MQQSE For This Useful Post:
bikerdib (04-24-2013), brownbear (05-18-2013)
post #6 of 139 (permalink) Old 04-23-2013, 09:53 PM
Diesel Head
 
whitenite's Avatar
 
Join Date: Apr 2010
Posts: 3,743
Thanks: 967
Thanked 834 Times in 603 Posts
iTrader Score: 0 reviews
Quote:
Originally Posted by MQQSE View Post
Hmmm, maybe it's not so bad having a 12 with not one single issue to date and 20,000 miles. I also have a 2016 and it's running great as well
You just jinxed yourself .There are going to be growing pains for the 2013. In a year or 2 they will have the bugs sorted.
whitenite is offline  
post #7 of 139 (permalink) Old 04-23-2013, 11:12 PM
Diesel Head
 
DIESELBLOCK's Avatar
 
Join Date: Apr 2013
Location: Tampa, Florida
Posts: 2,137
Thanks: 2,181
Thanked 794 Times in 466 Posts
iTrader Score: 0 reviews
Quote:
Originally Posted by whitenite View Post
In a year or 2 they will have the bugs sorted.
oh boy

2016 FORD F-250 LARIAT ULTIMATE FX4 6.7L POWER STROKE DIESEL 440HP/860TQ - TORQSHIFT 6
1996 FORD F-350 XLT REG CAB 4X4 7.3L POWER STROKE DIESEL - 5 SPEED MANUAL
2014 RAM 2500 REG CAB 6.4L 4x4 TRADESMAN
DIESELBLOCK is offline  
post #8 of 139 (permalink) Old 04-24-2013, 07:08 AM
Cummins Fanatic
 
Cummins Dually's Avatar
 
Join Date: Jan 2013
Posts: 134
Thanks: 14
Thanked 12 Times in 11 Posts
iTrader Score: 0 reviews
Damn dudes... I hope they get their acts together for you.

2012 Ram 3500 Dually 3.73 4x4
Cummins Dually is offline  
post #9 of 139 (permalink) Old 04-24-2013, 04:38 PM
Cummins Fanatic
 
Join Date: Jan 2013
Posts: 113
Thanks: 0
Thanked 8 Times in 7 Posts
iTrader Score: 0 reviews
OH NO!-Good luck!-i think i will keep the 12 and not jump in where you are!-whsk
whsk is offline  
post #10 of 139 (permalink) Old 04-25-2013, 07:52 AM Thread Starter
Cummins Enthusiast
 
Join Date: Feb 2012
Location: North Georgia
Posts: 266
Thanks: 29
Thanked 63 Times in 41 Posts
iTrader Score: 0 reviews
Talked with the owner of the dealership yesterday. He said that they have had lots of problems with the new 2013 8.4 radios in all of the vehicles that they are in, with dozens going out since release. He confirmed that they are on back order with no known ship date. He contacted the zone rep about having a replacment shipped to the dealer from the factory, and is checking this morning to see about swapping one from another vehicle to use until that replacment comes in. He stated that it appears to be a "hardware" issue and not a "software update". Hopefully I can get back on the road soon. My truck has been idle at the dealer for 8 days now.

2015 2500 Laramie Mega 4x4 - Blue Streak/Silver, 2013 2500 Laramie Mega 4x4, SOLD@88,000
2011 Ram 3500 G56 - Manufacturer buyback after 2 broken tie rods @ 48,000, 1999 Ram 2500 - SOLD @ 265,000, 2003 Ram 3500 - SOLD @ 178,000, 2006 Ram 2500 - SOLD @ 286,000.
BigBlueMega is offline  
post #11 of 139 (permalink) Old 04-29-2013, 07:56 AM Thread Starter
Cummins Enthusiast
 
Join Date: Feb 2012
Location: North Georgia
Posts: 266
Thanks: 29
Thanked 63 Times in 41 Posts
iTrader Score: 0 reviews
Well the dealer tried swapping the radio from another Ram2500. It wouldnt work. The new 8.4 radios are programmed VIN specific from the factory. Only the factory and the radio manufacturer can supply a new radio for the vehicle and a swap will not work. The radios are on back order and according to the dealer, they are working on a switching radio manufacturers on the radios as well. They have no idea how long it will take to get a radio, but estimated at least 4-6 weeks. The dealer got the zone rep involved. They said they wanted to just put me a new truck, really not what I wanted to hear after linex, mounting my toolbox and ladder racks on my truck already. However, they had all of their homework done. When I got there Friday, they had already had another truck shipped from SC sitting their for me to look at. The truck was essentially the same as mine. The only thing it didnt have that mine had was the convience group (auto wipers and autodim headlights). However, it did have side steps which mine did not. I think I came out ahead. I had already put 3900 miles on mine. Now I'm back to 18 miles. The dealer is having linex sparyed in this morning as I wait. The dealer also gave me free oil changes for 4 years and bumped my extended warranty to the next level as well. All I can say is that if you have the 8.4 radio, you better have a good warranty plan on it, cause I have a strong feeling these are going to be an issue.

2015 2500 Laramie Mega 4x4 - Blue Streak/Silver, 2013 2500 Laramie Mega 4x4, SOLD@88,000
2011 Ram 3500 G56 - Manufacturer buyback after 2 broken tie rods @ 48,000, 1999 Ram 2500 - SOLD @ 265,000, 2003 Ram 3500 - SOLD @ 178,000, 2006 Ram 2500 - SOLD @ 286,000.
BigBlueMega is offline  
The Following User Says Thank You to BigBlueMega For This Useful Post:
MTYCAP (09-16-2013)
post #12 of 139 (permalink) Old 04-29-2013, 08:29 AM
Diesel Head
 
NC Hauler's Avatar
 
Join Date: Jun 2010
Location: Asheville NC
Posts: 5,045
Thanks: 1,663
Thanked 2,383 Times in 1,397 Posts
iTrader Score: 0 reviews
....believe I'd just as soon have a trouble free vehicle than free oil changes and extended warranty given to me to make up for "time in the shop" and a problematic vehicle. Kind of hard to put a dollar amount on one's time spent without a vehicle or time spent getting it to and from the dealership to "make it right".

Never had the first issue with the 2010 3500HD Dually Laramie and thus far, though early, I will admit, I've had zero issues with the 12' which has almost 3600 miles on it, towing and empty...Seeing as how I don't believe in "luck" or "jinxing", I'm fine with saying that the 2012 thus far has been great.

2016 Ram 3500DRW/CC/LB/4X4/4:10/Aisin/Longhorn/rear air assist, Peal White
2016 Jayco 4112 flood totaled..looking for another one
USAF Viet Nam Vet
NC Hauler is offline  
Sponsored Links
Advertisement
 
The Following User Says Thank You to NC Hauler For This Useful Post:
Amcmachine70 (05-01-2013)
Closed Thread

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Dodge Cummins Diesel Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in









Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome